Description
Bought the box about 12 months ago, had some network issues initially so only trying to install now.
Desktop app does not find the device, manual IP entry can't locate, and hoops.local doesn't open.
Using Mac, os Big Sur and box is hard wired into Eero mesh routers.
Any ideas?
Version
Please include the version of HOOBS you are using.
Did you upgrade
Please let us know if you upgraded from a previous version.
[ ] Yes
[ X] No
Pervious version
If you upgraded, please let us know your previous version.
Did you orginally upgrade to HOOBS 3 from HOOBS 2.1.1?
Did you perform an upgrade from HOOBS 2.1.1? Some things are different.
[ ] Yes
[ X] No
What device are you using?
Please let us know the device you are running HOOBS on.
[ X] HOOBS Box
[ ] HOOBS SD Card
[ ] Custom Install
If this is a custom install, what's your operating system?
Please let us know what operating system and version you are using. Ex. Fedora 30 or macOS Catalina.
MacOS Big Sur
List your plugins
Please include a list of the plugins you are using. We need to be able to find it on NPM. If the plugin is no published, please include a link to the repository.
Post your config
This can be found in the interface, Configuration -> Advanced or you can get it via SSH cat ~/.hoobs/etc/config.json
Remove any passwords from the config file. This is public.
POST CONFIG HERE
Post your log
You can get the log from the interface. This is in the Log section.
POST LOG HERE
Additional context
Add any other context about the problem here.
Description Bought the box about 12 months ago, had some network issues initially so only trying to install now.
Desktop app does not find the device, manual IP entry can't locate, and hoops.local doesn't open.
Using Mac, os Big Sur and box is hard wired into Eero mesh routers.
Any ideas?
Version Please include the version of HOOBS you are using.
Did you upgrade Please let us know if you upgraded from a previous version.
Pervious version If you upgraded, please let us know your previous version.
Did you orginally upgrade to HOOBS 3 from HOOBS 2.1.1? Did you perform an upgrade from HOOBS 2.1.1? Some things are different.
What device are you using? Please let us know the device you are running HOOBS on.
If this is a custom install, what's your operating system? Please let us know what operating system and version you are using. Ex. Fedora 30 or macOS Catalina. MacOS Big Sur
List your plugins Please include a list of the plugins you are using. We need to be able to find it on NPM. If the plugin is no published, please include a link to the repository.
Post your config This can be found in the interface, Configuration -> Advanced or you can get it via SSH
cat ~/.hoobs/etc/config.json
Post your log You can get the log from the interface. This is in the Log section.
Additional context Add any other context about the problem here.