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hoobs-org / HOOBS

Build your Smart Home with HOOBS. Connect over 2,000 Accessories to your favorite Ecosystem.
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Setup #1753

Closed JP416 closed 2 years ago

JP416 commented 2 years ago

Description Bought the box about 12 months ago, had some network issues initially so only trying to install now.

Desktop app does not find the device, manual IP entry can't locate, and hoops.local doesn't open.

Using Mac, os Big Sur and box is hard wired into Eero mesh routers.

Any ideas?

Version Please include the version of HOOBS you are using.

Did you upgrade Please let us know if you upgraded from a previous version.

Pervious version If you upgraded, please let us know your previous version.

Did you orginally upgrade to HOOBS 3 from HOOBS 2.1.1? Did you perform an upgrade from HOOBS 2.1.1? Some things are different.

What device are you using? Please let us know the device you are running HOOBS on.

If this is a custom install, what's your operating system? Please let us know what operating system and version you are using. Ex. Fedora 30 or macOS Catalina. MacOS Big Sur

List your plugins Please include a list of the plugins you are using. We need to be able to find it on NPM. If the plugin is no published, please include a link to the repository.

Post your config This can be found in the interface, Configuration -> Advanced or you can get it via SSH cat ~/.hoobs/etc/config.json

POST CONFIG HERE

Post your log You can get the log from the interface. This is in the Log section.

POST LOG HERE

Additional context Add any other context about the problem here.

mkellsy commented 2 years ago

Is it connected to the Wi-Fi?

Here's the getting started guide. https://support.hoobs.org/docs/60e125e9646faaa152f10ddf