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hoobs-org / HOOBS

Build your Smart Home with HOOBS. Connect over 2,000 Accessories to your favorite Ecosystem.
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Accessory is not found #1759

Closed DVPPP closed 2 years ago

DVPPP commented 2 years ago

Hi I installed the RING, Nest and MyQ plug in and add them to accessories. However, I could not add them in Hime kit when scan the QR code. it say the accessory is not found. Any ideas?

BobbySlope commented 2 years ago

Make sure your homekit device and hoobs is on the same network. Alternatively you can add the bridge via PIN manually

DVPPP commented 2 years ago

I tried to add bridge via PIN manually, but it did not work. it could be the issue of same network. May I know how can I ensure the HomeKit device on the same network? FYI, I have two network address and I tried both, neither one works.

BobbySlope commented 2 years ago

Your ipad or iPhone needs to be on the same network as the HOOBS device

DVPPP commented 2 years ago

Hi,

Thank you for your response, I have tried a few things to ensure the devices are under the same network. However, I still can not add them to HomeKit. Is there anything I can do? Are you a support from Hoobs?

On Jan 5, 2022, at 10:52 PM, BobbySlope @.**@.>> wrote:

Your ipad or iPhone needs to be on the same network as the HOOBS device

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BobbySlope commented 2 years ago

Please generate a new identifier in the bridges settings and try sgain

DVPPP commented 2 years ago

Hi,

I tried a few things and have Ring cameras in. However, I can’t add Nest devices in HomeKit. Do you have live support? It really takes time to get back and froth an email support daily.

On Jan 7, 2022, at 3:04 AM, BobbySlope @.**@.>> wrote:

Please generate a new identifier in the bridges settings and try sgain

— Reply to this email directly, view it on GitHubhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fhoobs-org%2FHOOBS%2Fissues%2F1759%23issuecomment-1007212469&data=04%7C01%7C%7Cf4a79e0acb004b31c7c608d9d1b44666%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637771394470326996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=RiHRQl1noHBOWqeW9k66nvevGHMSU7Ss3XdhwHl05U4%3D&reserved=0, or unsubscribehttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAXFPTG3R2FOFU4XBVAVD4VLUU2M7LANCNFSM5LKPWDHA&data=04%7C01%7C%7Cf4a79e0acb004b31c7c608d9d1b44666%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637771394470326996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aJZSZAZLkAuEsRXkiTt%2ByI%2FHTHy9Pp7YbSjzOsct8o0%3D&reserved=0. Triage notifications on the go with GitHub Mobile for iOShttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fapp%2Fapple-store%2Fid1477376905%3Fct%3Dnotification-email%26mt%3D8%26pt%3D524675&data=04%7C01%7C%7Cf4a79e0acb004b31c7c608d9d1b44666%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637771394470326996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=P0eUja7YkDOWj7z5vR%2F1uzsbv%2B0y9ZY38Tf9VxdB6VI%3D&reserved=0 or Androidhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.github.android%26referrer%3Dutm_campaign%253Dnotification-email%2526utm_medium%253Demail%2526utm_source%253Dgithub&data=04%7C01%7C%7Cf4a79e0acb004b31c7c608d9d1b44666%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637771394470326996%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=MX4UmDkWg7SZot1p60madHgZe8STbIuwv7P%2Fhr3BWgs%3D&reserved=0. You are receiving this because you authored the thread.Message ID: @.***>

stale[bot] commented 2 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

DVPPP commented 3 months ago

HI,

My device has not connected since a few days ago. I unplug and plug the power cable and ethernet cable I still could not connect. I attached the error below. Please advice.

[Screenshot 2024-05-04 at 10.10.03 AM.png]

On Jan 5, 2022, at 10:52 PM, BobbySlope @.***> wrote:

Your ipad or iPhone needs to be on the same network as the HOOBS device

— Reply to this email directly, view it on GitHubhttps://github.com/hoobs-org/HOOBS/issues/1759#issuecomment-1006263847, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AXFPTG6HMNDGBMQCOCISPCTUUUGYJANCNFSM5LKPWDHA. Triage notifications on the go with GitHub Mobile for iOShttps://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Androidhttps://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. You are receiving this because you authored the thread.Message ID: @.***>

DVPPP commented 1 month ago

Hi,

May I get an update on the issue?

On May 5, 2024, at 10:47 AM, David Pan @.***> wrote:

HI,

My device has not connected since a few days ago. I unplug and plug the power cable and ethernet cable I still could not connect. I attached the error below. Please advice.

<Screenshot 2024-05-04 at 10.10.03 AM.png>

On Jan 5, 2022, at 10:52 PM, BobbySlope @.***> wrote:

Your ipad or iPhone needs to be on the same network as the HOOBS device

— Reply to this email directly, view it on GitHubhttps://github.com/hoobs-org/HOOBS/issues/1759#issuecomment-1006263847, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AXFPTG6HMNDGBMQCOCISPCTUUUGYJANCNFSM5LKPWDHA. Triage notifications on the go with GitHub Mobile for iOShttps://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Androidhttps://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. You are receiving this because you authored the thread.Message ID: @.***>