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error while installing Samsung tizen plugin #1823

Open 999delights opened 2 years ago

999delights commented 2 years ago

Description error while installing Samsung tizen plugin

Version Version: 4.2.5

Did you upgrade Please let us know if you upgraded from a previous version.

Pervious version If you upgraded, please let us know your previous version. dont know the previous version, was the version from the flash, because i just flash a new SW card

What device are you using? Please let us know the device you are running HOOBS on.

If this is a custom install, what's your operating system? Please let us know what operating system and version you are using. Ex. Fedora 30 or macOS Catalina.

List your plugins Please include a list of the plugins you are using. We need to be able to find it on NPM. If the plugin is no published, please include a link to the repository. Gsh Bridge Samsung Tizen Bridge - but no plugin installed , lol Tuya Curtain Shade Bridge Tuya platfrom Bridge eWeLink Bridge

Post your config This can be found in the interface, Configuration -> Advanced or you can get it via SSH cat ~/.hoobs/etc/config.json

POST CONFIG HERE

Post your log You can get the log from the interface. This is in the Log section.

POST LOG HERE

Additional context Add any other context about the problem here.

zzack01 commented 2 years ago

Can you let us know what versions your HOOBS™ is running

zzack01 commented 2 years ago

Please try update to the latest HOOBS™ version (4.2.8) via dashboard, if that does not work, please use the fix command:

https://support.hoobs.org/topics/resetting-re-flashing/what-is-the-fix-command

If you still need help please open a support ticket at https://support.hoobs.org/ticket