Closed jwvanderbeck closed 2 years ago
Homekit wants the bridge to be reset, meaning it needs a new identifier. Go to that bridge page and click the Generate New Identifier button. Wait for the bridge to restart after so you get the new QR code then you'll be able to scan it again.
I did the Generate New Identifier already but even after changing it and restarting the bridge it said the same thing. However I just stumbled onto the "Cache" and specifically clearing the cache which warns me this will make the device be seen as new in Homekit so let's see if that works.
Well despite the warning saying I would need to repair after it doesn't appear to have worked, and Homekit still says it is already paired :( So I've tried both the Generate New Identifier and Cache->Clear options (saving and restarting the bridge each time) but Homekit still insists it is already paired and needs to be reset first.
Did you remove the bridge from Homekit first? In Home settings -> Hubs & Bridges. Then generate new identifier. Make sure the QR code refreshes to a new one then scan.
Yes that was the first step I had taken in an attempt to "remove and re-add". The hub no longer shows in Homekit.
I wonder if the QR code wasn't actually updating for some reason. I restarted the bridge a few times, then I force refreshed my browser and scanned again and now it is working!
Description All of my HOOBS devices stopped responding in the Home app (they work fine in HOOBS). In a desperate attempt to fix it I removed the hubs then went to re-add them but when I did I got an error saying the device is already added and I need to reset it first.
However I can find no way to reset it inside HOOBS. I found search results from older versions of HOOBS saying to go to the Help menu and click Reset but the help menu in HOOBS 4 just takes me to a webpage for documentation and no where in there can I find any information on resetting a devce (I searched for "reset" in the docs)
Version 4.2.5
Did you upgrade Please let us know if you upgraded from a previous version.
Pervious version If you upgraded, please let us know your previous version.
What device are you using? Please let us know the device you are running HOOBS on.
If this is a custom install, what's your operating system? Please let us know what operating system and version you are using. Ex. Fedora 30 or macOS Catalina.
List your plugins Nest, Nest Cam, myQ originally. In an attempt at trouble shooting I removed all plugins but Nest at the moment.
Post your config
Post your log You can get the log from the interface. This is in the Log section.
Additional context Note, the log includes lines from the plugins I removed while trying to troubleshoot. The devices have always shown up and worked fine in HOOBS itself but not inside the Home app. They initially worked, but then just have showed not responding for days now.