Mail server configuration is not working

[naveen12]

horilla_log.txt

Mail server configuration is not working

i have installed horilla with docker and followed the blogs, created app password from gmail and configured in mail server but its not working

everytime getting error like " smtplib.smtpauthenticationerror: (535, b'5.7.8 username and password not accepted."

Steps to Reproduce

1. via docker composer installed and used default credentials and tried to configure mail server
2. Seting icon --> General --> Mail server --> create new one

Expected Behavior

test mail should work without any error.

Actual Behavior

it showing error message like "smtplib.smtpauthenticationerror: (535, b'5.7.8 username and password not accepted."

Screenshots

Environment

latest 1.2.0 version from there docker composer through installed the horilla

Additional Information

please find the attached log file

Possible Solution

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Labels

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Priority

'high'

Assignees

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[naveen12]

i have followed this blog https://www.horilla.com/blogs/how-to-set-up-mail-server-in-horilla-hrms/

[horilla-opensource]

Hi @naveen12 , Can you make sure that there is no extra white spacing in the password field?

[naveen12]

No, there is no extra space

On Wed, 11 Sep, 2024, 10:23 am Horilla, @.***> wrote:

Hi @naveen12 https://github.com/naveen12 , Can you make sure that there is no extra white spacing in the password field?

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2342619299, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSLHMS626WN457WMZH3ZV7EFPAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBSGYYTSMRZHE . You are receiving this because you were mentioned.Message ID: @.***>

[horilla-opensource]

We have tested the same from our end and were successfully connected. Can you confirm whether Less Secure Apps is enabled for the gmail account?

[naveen12]

i have created app password but i didn't see the *Less Secure *Apps do i need to enable it ? where it available ?

On Wed, Sep 11, 2024 at 2:30 PM Horilla @.***> wrote:

We have tested the same from our end and were successfully connected. Can you confirm whether Less Secure Apps is enabled for the gmail account?

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2343059960, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSJT3NAMDQ3PR5ULBZLZWABDVAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBTGA2TSOJWGA . You are receiving this because you were mentioned.Message ID: @.***>

[horilla-opensource]

https://support.google.com/a/answer/6260879?hl=en

[naveen12]

As per suggestion enabled Less Secure Apps but again getting the same error

Please help

On Wed, Sep 11, 2024 at 3:36 PM Horilla @.***> wrote:

https://support.google.com/a/answer/6260879?hl=en

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2343203862, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSI464DLPQWJPESRQY3ZWAIYRAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBTGIYDGOBWGI . You are receiving this because you were mentioned.Message ID: @.***>

[horilla-opensource]

Hi @naveen12 , Can you connect with the team at support@horilla.com (either through email or on skype) ?

With Regards, Team Horilla

[naveen12]

Thank you, I have sent mail to the support team.

On Wed, Sep 11, 2024 at 6:44 PM Horilla @.***> wrote:

Hi @naveen12 https://github.com/naveen12 , Can you connect with the team at @.*** (either through email or on skype) ?

With Regards, Team Horilla

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2343639964, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSO33BQKLH6LMUEXZVDZWA6ZVAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBTGYZTSOJWGQ . You are receiving this because you were mentioned.Message ID: @.***>

[abhishek96negi]

@naveen12 Have you got any solution?

[abhishek96negi]

@naveen12 https://www.horilla.com/docs/email-configuration/