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hotosm / osm-tasking-manager2

Designed and built for Humanitarian OpenStreetMap Team collaborative emergency/disaster mapping, the OSM Tasking Manager 2.0 divides an area into individual squares that can be rapidly mapped by thousands of volunteers.
http://tasks.hotosm.org
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Tasking Manager Message Forwarded to Email #865

Open MikeTho16 opened 8 years ago

MikeTho16 commented 8 years ago

When a validator (or anyone) sends someone a message through the tasking manager, the message should forwarded to the recipient's email account. It is too easy for an occasional mapper to miss messages, or see them days after the message was sent, by which time the work which is be the subject of the message has been forgotten.

ethan-nelson commented 8 years ago

Unfortunately this is difficult as we don't have access to the email from their OSM profile (where we initially get their profile info) or anywhere else. It would have to rely on users supplying a current email, which would need to be done after the initial authentication through OSM.

MikeTho16 commented 8 years ago

Interesting. Here is a possible work around. We know their OSM name, can we forward the message through the OSM messaging system? e.g. http://www.openstreetmap.org/message/new/ I think these are forwarded to the user's email address.

ethan-nelson commented 8 years ago

Yes they are forwarded, but unfortunately there's no way to access that through API. I couldn't find the issue in a quick search, but I think at one point someone mentioned making a link on the validation screen taking the validator directly to the new message screen on OSM directed at the mapper they are reviewing. That could be an alternative solution. Or maybe we do want to add emails to the TM user database.

ethan-nelson commented 8 years ago

Also, thanks for all the feedback you've posted! Still sifting through them..

logrady commented 8 years ago

As identified in today's Training Working Group Meeting this is an important issue that keeps coming up. We need to find a way to resolve this. Perhaps a workaround would be to request adding their email address (optional) when logging in to the TM.

MikeTho16 commented 8 years ago

Glad to hear that I am not the only one that has this concern. I have conducted a number of mapathons over the past year. Often someone will participate in a event several months after the previous event they participated in. In the meantime, I, or some other validator has left them feedback. During the second event they jump right into mapping not even noticing that they have messages. Even if they would read the messages, so much time has elapsed they remember none of the details of the mapping they had previously done.

Mike

On Mon, Nov 21, 2016 at 12:54 PM, logrady notifications@github.com wrote:

As identified in today's Training Working Group Meeting this is an important issue that keeps coming up. We need to find a way to resolve this. Perhaps a workaround would be to request adding their email address (optional) when logging in to the TM.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/hotosm/osm-tasking-manager2/issues/865#issuecomment-262048494, or mute the thread https://github.com/notifications/unsubscribe-auth/AOZTmO6CiMdbdVZqCjV528Ab3fzu_5Mwks5rAfcAgaJpZM4KbY4O .

aawiseman commented 7 years ago

this is related to #906