"error":401,"info":"user is null in local"

[rob0101]

I can't get past this error.

[eWeLink] Server did not response with an authentication token. Response was [{"error":401,"info":"user is null in local"}]

Running on a raspberry pi.

Anyone able to help ?

Trying to get a couple of wifi smart sockets working. Both controllable in the iPhone app. Tried logging out of the app. Tried changing the app version number to match the phone (3.6.1).

thanks

[howanghk]

Hi @rob0101, most probably your config is incorrect.

[rob0101]

here's my config

{ "platform" : "eWeLink", "name" : "eWeLink", "email" : "my@email.address", "password" : "mypassword", "imei" : "ED532BB2-7C1B-4C17-BCAA-1B149C2ECD91" },

all other bridges are working inside homebridge.

[14/06/2019, 12:51:39 pm] [eWeLink] Intialising eWeLink [14/06/2019, 12:51:39 pm] [eWeLink] A total of [0] accessories were loaded from the local cache [14/06/2019, 12:51:39 pm] [eWeLink] Sending login request with user credentials: {"email":"xxxxx","password":"xxx","version":"6","ts":"1560482499","nonce":"156048249972500","appid":"oeVkj2lYFGnJu5XUtWisfW4utiN4u9Mq","imei":"ED532BB2-7C1B-4C17-BCAA-1B149C2ECD91","os":"iOS","model":"iPhone10,6","romVersion":"11.1.2","appVersion":"3.6.1"} [14/06/2019, 12:51:39 pm] [eWeLink] Login signature: AEb/QCQ6ehZKJBZTy0b03ZBbBMIDRHWOYhnGm/Qi9Iw= [14/06/2019, 12:51:39 pm] Homebridge is running on port 51826. [14/06/2019, 12:51:42 pm] [eWeLink] Server did not response with an authentication token. Response was [{"error":401,"info":"user is null in local"}] [14/06/2019, 12:51:42 pm] [eWeLink] Requesting a list of devices from eWeLink HTTPS API at [https://us-api.coolkit.cc:8080] [14/06/2019, 12:51:43 pm] [eWeLink] An error was encountered while requesting a list of devices. Response was [{"error":401}]

[sschnoor]

FWIW exact same issue for me. Same config as rob0101.

{ "platform" : "eWeLink", "name" : "eWeLink", "email" : "my@email.address", "password" : "mypassword", "imei" : "ED532BB2-7C1B-4C17-BCAA-1B149C2ECD91" },

Any thoughts?

[howanghk]

Hi @rob0101 and @sschnoor, where are you guys from? Try adding

"apiHost": "eu-api.coolkit.cc:8080",

to the config and see if it make any different?

[rob0101]

@howanghk I'm in Australia. Just tried eu, au, as, cn and all produce the same error.

Thanks for your assistance.

[rob0101]

Apologies. I found my error. It was a typo in the password.

Working here now. Thanks.

[sschnoor]

I’m US. So us-api.... ?

[howanghk]

Thanks for confirming "user is null in local" means authentication error. I am closing this issue now.