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howdyai / botkit

Botkit is an open source developer tool for building chat bots, apps and custom integrations for major messaging platforms.
MIT License
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Chatbot not responding - Facebook Messenger message.user is not correct #1612

Closed aidonsnous closed 5 years ago

aidonsnous commented 5 years ago

I was testing my platform and then I decided to delete the conversation that I had with my chatbot but after deleting the conversation I tried to access my information using message.user but found out later that it was not the same. So what I happens is if I delete conversation new id is being given which I can't even use with the facebook profile API, the profile API is returning the error saying the user does not exist.

The following link is the one I use to get other information concerning the user :

"https://graph.facebook.com/v2.6/" + this.fbId + "?fields=first_name,last_name,email,locale,profile_pic&access_token=" + process.env.page_token;

And the chatbot is no longer responding to me (Deleted conversation), it is giving the error :

An error occurred while sending a message: { message: '(#100) No matching user found',

How can I fix this problem that problem of message.user returning different id ?

aidonsnous commented 5 years ago

I have finally find the issue. It was the page token was not correct. I have fixed.