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hschottm / tags

Contao tags extension
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Pb in BE #10

Closed JLBA closed 10 years ago

JLBA commented 10 years ago

Hi Helmut,

I'have installed Tags 3.2.2 with Contao 3.2.10 to use principally with news. But I got a problem. In BE, I can write a new or existing tag in tag field. The tag list is shown above the filed but :

hschottm commented 10 years ago

Hi, this must be an issue on your particular installation. Can you view the source code of the backend page with the wrong tag list? In the head section you should see

<link rel="stylesheet" href="system/modules/tags/assets/tag.css">

which is to show the tags correctly above the field instead of a list and

<script src="system/modules/tags/assets/tag.js"></script>

which is the JavaScript to add/remove tags if you click on one of the tags above. If this source code isn't in your head section, please uninstall and then reinstall the tags module and update you site cache in Contao. If the code is in the source, please check if the respective linked files are available on your site. If not, please uninstall/reinstall the tags module this should add the missing files to your installation.

JLBA commented 10 years ago

Hi Helmut,

Thanks for your quick answer !

Everything works fine on my local dev installation. The problem occurs on my hosted production installation. When loading the page, I get the above errors :

When looking at the resources themselves : both tag.css and tag.js are empty.

I don’t understand why as other equivalent resources works well… What can I do please ?

JL

Le 19 juin 2014 à 17:21, Helmut Schottmüller notifications@github.com a écrit :

Hi, this must be an issue on your particular installation. Can you view the source code of the backend page with the wrong tag list? In the head section you should see

which is to show the tags correctly above the field instead of a list and

which is the JavaScript to add/remove tags if you click on one of the tags above. If this source code isn't in your head section, please uninstall and then reinstall the tags module and update you site cache in Contao. If the code is in the source, please check if the respective linked files are available on your site. If not, please uninstall/reinstall the tags module this should add the missing files to your installation.

— Reply to this email directly or view it on GitHub.

hschottm commented 10 years ago

Maybe it was a problem with the .htaccess file. I fixed that right now in the extension repository. Try that version. If this doesn't work, you'll need to transfer the four files (.htaccess, tag.css, tag.js, tagcloud.js) manually, e.g. via FTP into the assets directory.

hschottm commented 10 years ago

Hi JL,

can you please also open the start menu and enter ‚network‘ into the search field? One of the options offered to you is the „Network and Sharing center“. Please open it and have a look at your internet connection. I added a screenshot of my connection. Your „Network“ should be a work or home network. If your network is a „public“ network, then you need to change it to either homeor work. Public networks make the computer behave like in a public hotspot in an internet cafe or something like that and this usually prevents communication with other devices in the same network. So if it is public, please just click on „Public“ (it’s a link) and choose either work or home.

There must be something preventing the transfers from working on your computer. Do you have by any chance installed a Web Protection Software? PhotoSync works with Web (http) connections so this can be the source of the problems. To make you at least get your photos from the iPhone or iPad you can use the web browser transfer: < http://www.photosync-app.com/photosync/en/help/iphone/answers/how-do-i-transfer-my-photos-and-videos-using-a-web-browser.html>. In the web browser on your computer you should be able to select photos to mark them for download and then download the photos in a ZIP file to your computer.

Cheers, Helmut

Helmut Schottmüller CEO touchbyte GmbH Mittelweg 121a 20148 Hamburg Germany Mobile: +49-170 / 7930260 Mail: schottmueller@touchbyte.com holtmann@touchbyte.com

2014-06-21 15:43 GMT+02:00 JLBA notifications@github.com:

Hi Helmut,

Thanks for your quick answer !

Everything works fine on my local dev installation. The problem occurs on my hosted production installation. When loading the page, I get the above errors :

When looking at the resources themselves : both tag.css and tag.js are empty.

I don’t understand why as other equivalent resources works well… What can I do please ?

JL

Le 19 juin 2014 à 17:21, Helmut Schottmüller notifications@github.com a écrit :

Hi, this must be an issue on your particular installation. Can you view the source code of the backend page with the wrong tag list? In the head section you should see

which is to show the tags correctly above the field instead of a list and

which is the JavaScript to add/remove tags if you click on one of the tags above. If this source code isn't in your head section, please uninstall and then reinstall the tags module and update you site cache in Contao. If the code is in the source, please check if the respective linked files are available on your site. If not, please uninstall/reinstall the tags module this should add the missing files to your installation.

— Reply to this email directly or view it on GitHub.

— Reply to this email directly or view it on GitHub https://github.com/hschottm/tags/issues/10#issuecomment-46754059.

JLBA commented 10 years ago

This was. Now it works. Many thanks and nice week end ;-)

JLuc

Le 22 juin 2014 à 07:39, Helmut Schottmüller notifications@github.com a écrit :

Maybe it was a problem with the .htaccess file. I fixed that right now in the extension repository. Try that version. If this doesn't work, you'll need to transfer the four files (.htaccess, tag.css, tag.js, tagcloud.js) manually, e.g. via FTP into the assets directory.

— Reply to this email directly or view it on GitHub.