Open krabiswabbie opened 1 year ago
@krabiswabbie Sorry about the trouble. Letβs get you your data back and then weβll fix the bug.
The data should be safe in the cloud even if the local DB gets corrupted since you have an account.
Logging into the web version is successful. However, it does not contain any of my project data, displaying a completely new. Is there a possibility that I've lost all my project data?
Can you please check in the web app if the other spaces are available in the selector?
@krabiswabbie if you don't have any un-synced data in the desktop application, you can try making a local reset and then logging in again.
Try using the shortcut "Ctrl+Shift+I" or the \<F12> key to open developer tools. (make sure the application window is focused/selected when hitting the shortcut).
Next, go to the "Application" tab, "Storage" section, and click "Clear site data".
Restart the app using the "Ctrl+R" shortcut or by simply quitting and starting it again.
Here's the screenshot illustrating the process:
@krabiswabbie before clearing the local data, can you also please send the screenshot from the client console? (you can open it with "Ctrl+Shift+I").
The relevant parts will be highlighted in red.
The console should look like this:
@krabiswabbie just please make sure you can see all your data through the web app before resetting the desktop app
Thank you so much for your messages; it is highly appreciated. Unfortunately, I couldn't save the log from the client console, but at least after clearing the data in storage and logging back in, I now see my personal spaces and their data. Well, at least partially :-)
In the "Environments" section, my custom DEV / STAGE / PROD environments are missing. There's only the Defaults environment and custom variables, but the values of some variables are also missing. The environment variable setup was done a few months ago and hasn't been changed since. It's strange that these values got lost, but at least all request collections, including the most recent ones, were preserved.
I couldn't restore the functionality of the desktop application; I tried to delete it (using Appimage launcher "Remove from system" feature), reboot, and install the latest version, but it opens again in Freeze mode. Well, at least I can use the WEB version.
Again, a huge thanks for the prompt assistance in the situation. You guys rock!
@krabiswabbie
In the "Environments" section, my custom DEV / STAGE / PROD environments are missing.
Perhaps you created them as local-only?
I couldn't restore the functionality of the desktop application; I tried to delete it (using Appimage launcher "Remove from system" feature), reboot, and install the latest version, but it opens again in Freeze mode. Well, at least I can use the WEB version.
That is very strange; you should be able to return to a clean state after deleting everything.
Weβre looking into the root cause.
Perhaps you created them as local-only?
This might be true for the custom environments, but only some of the default environment variables are unset after a crash. Just thought you should be aware. Thanks nonetheless!
@krabiswabbie that looks pretty strange. We'll look into that. Thanks for the details
What happened?
While using the Appimage application on Ubuntu 22.04, I attempted to drag and reorder a new request within the request list. Upon dropping, the Httpie freezes indefinitely, showing an "awaiting" state. Despite attempts to restart the system and updating the Appimage application followed by another system reboot, the issue persists.
Logging into the web version is successful. However, it does not contain any of my project data, displaying instead a completely new workspace. Is there a possibility that I've lost all my project data?
The loss of project data is highly concerning. Assistance on data recovery or clarification about data storage and syncing between Appimage and the web version would be appreciated.
Steps to reproduce?
What did you expect to happen?
The request should be reordered within the list without any issues.
Platform
None
HTTPie Desktop version
2023.3.4
Relevant log output
Code of Conduct