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hubiinetwork / hubii-core

The home of hubii core (aka Omphalos UI), the reference desktop app for nahmii
GNU General Public License v3.0
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cant withdraw #755

Closed ValKos closed 5 years ago

ValKos commented 5 years ago

Tried to withdraw 100 NII, but failed, H.core says: изображение Have plenty of NII on the balance. What's the problem?

P.S. It would be great to collect pop-up messages in the statusbar below, or at least in log file.

katat commented 5 years ago

Hi @ValKos, thanks for raising up this issue. From what I see in the screenshot, it is probably due to the setting in your Ledger Nano S device. The withdrawal process will require interacting with the smart contracts, so it needs to turn on the contract support on your LNS device. Please try the following on your LNS:

  1. Open the ETH app.
  2. Go to "Setting".
  3. Go to "Contract data" and set it to "Yes"

Then you should be able to start the withdrawal/settlement process with your LNS. Let us know if you still experience any issues after these steps.

ValKos commented 5 years ago

Thank you @katat . It was indeed the case. Works perfectly.