Can't take pager for schedule like `Incident.*`

[johnseekins-pathccm]

If I say @Hubot pager me Incident Commander 5, Hubot crashes:

at process.processTicksAndRejections (node:internal/process/task_queues:82:21)
--
at endReadableNT (node:internal/streams/readable:1696:12)
at IncomingMessage.emit (node:events:530:35)
at IncomingMessage.<anonymous> (/hubot/node_modules/scoped-http-client/src/index.js:95:22)
at /hubot/node_modules/hubot-pager-me/src/pagerduty.js:60:14
at /hubot/node_modules/hubot-pager-me/src/pagerduty.js:156:7
at /hubot/node_modules/hubot-pager-me/src/scripts/pagerduty.js:108:16
at formatIncident (/hubot/node_modules/hubot-pager-me/src/scripts/pagerduty.js:1006:25)
TypeError: Cannot read properties of undefined (reading 'title')
 
^
const summary = inc.title;
/hubot/node_modules/hubot-pager-me/src/scripts/pagerduty.js:1006

This appears to be a matching issue with https://github.com/hubot-archive/hubot-pager-me/blob/main/src/scripts/pagerduty.js#L95 doing case-insensitive matching?

Any advice on fixing this would be great.

[stephenyeargin]

Tagging #49, because it would make it a lot easier to debug if we could put a test case around it.

So what I think is happening is that it is looking up an incident named "Commander 5". I don't think that's what you intended. Either way, it shouldn't bomb out when it can't find a matching incident. Going to knock that out.

hubot pager schedule Incident Commander 5 may be more what you're looking for.

[johnseekins-pathccm]

hubot pager schedule <schedule> [days] - show <schedule>'s shifts for the next x [days] (default 30 days)

vs.

hubot pager me <schedule> <minutes> - take the pager for <minutes> minutes

Those seem to do very different things.

Is the take away from this issue that this plugin can't support overriding PagerDuty schedules with names that start with "Incident"? It seems like ensuring regexes in the plugin are case sensitive would address my issue...

[stephenyeargin]

Ah, I track now. One reason to keep the commands case insensitive is because we've all goofed up when typing something in a hurry. What I think we can do, though, is address the inadvertent collision between the commands.

https://github.com/hubot-archive/hubot-pager-me/blob/cfd8ee29d7e90b47c1e54ba9ef145d7ee0ea4d08/src/scripts/pagerduty.js#L95-L96

This is a rather greedy regex. The only two formats an incident ID can take are \w+ or \d+, with the latter being the more likely of the two used in chat. L96 tells the processor to stop looking for anything else. Because the schedule lookup is registered after the incident lookup, it never falls through to it.

Aside from the fix in #224 to keep the bot from crashing, tightening up that line would likely resolve the issue you're seeing.

[stephenyeargin]

@johnseekins-pathccm Try out https://github.com/hubot-archive/hubot-pager-me/pull/224/commits/4fc0cdf4a35674e4ee37711f66c01f67b2f7a18d

[johnseekins-pathccm]

Looks promising:

hubot-dev> @hubot-dev pager me Incident Commander Secondary 5
{"level":20,"time":1712238728522,"pid":19547,"hostname":"John-Seekins-MacBook-Pro-16-inch-2023-","name":"hubot-dev","msg":"Message '@hubot-dev pager me Incident Commander Secondary 5' matched regex //^\\s*[@]?hubot\\-dev[:,]?\\s*(?:pager( me)? (?!schedules?\\b|overrides?\\b|my schedule\\b)(.+) (\\d+)$)/i/; listener.options = { id: null }"}

[stephenyeargin]

Released with v4.0.3