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huggingface / alignment-handbook

Robust recipes to align language models with human and AI preferences
https://huggingface.co/HuggingFaceH4
Apache License 2.0
4.45k stars 385 forks source link

Train on emails #28

Open patchie opened 9 months ago

patchie commented 9 months ago

Working as an cms admin in my company. I have around 1 million emails back and forth to our customers. How can i utilize the emails to make a chatbot that will understand our products?(our products is not known on the internet)

(understand that i can fine-tune on the data id i structure it like question/answer, but can i train on unstructured emails?)

Thanks in advance.

edbeeching commented 9 months ago

Hi @patchie , thanks for your question. Unfortunately, this sort of question is beyond the scope of the alignment handbook. Perhaps you / your company would be interested in talking with our sales / support about this?

patchie commented 9 months ago

Thank you for your fast response. I understand that my query might be outside the usual scope of this github. However, I believe my question touches upon a common interest for many users who seek to leverage existing email data for AI applications, especially in the context of chatbot development. It's somewhat surprising that this topic hasn't gathered more attention, considering the immense potential.

Thanks again for your time.