huggingface / autotrain-advanced

🤗 AutoTrain Advanced
https://huggingface.co/autotrain
Apache License 2.0
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[BUG] Toxic issue reply. #620

Closed arthurwolf closed 5 months ago

arthurwolf commented 5 months ago

Prerequisites

Backend

Local

Interface Used

CLI

CLI Command

No response

UI Screenshots & Parameters

No response

Error Logs

none.

Additional Information

please start with reading the basics of machine learning. when you are done, im happy to discuss further.

I already know the basics of machine learning (and much more) therefore I'll read this as you being happy to discuss further right now.

Recap:

I submitted an issue at https://github.com/huggingface/autotrain-advanced/issues/617#issuecomment-2094491889

I just had a frustrating experience with the project (in particular the documentation), and was trying to report that experience. Open-Source project generally welcome feedback that enables improving documentation / user experience.

Even if not everybody always agrees that every bit of feedback is as valid as every other, in sane environments every bit of feedback is treated with due respect.

I did not demand anything.

I did not attack anyone or the project.

I talked normally, and did what I've done thousands of times in the past when opening issues / reporting information to open-source projects.

I expected at best some action be taken if my experience was maybe recognized as significant, but even just a "ok, noted" answer would have seemed perfectly adequate. Instead, I got toxicity.

I was immediately, first word in, met with condescension and ridicule. This continued all the way through until the issue was closed (and I was silenced) despite being (obviously) unresolved.

I was insulted, I was demeaned, and this was a terrible experience as a user.

I hope, for your project, that somebody around here cares about how terribly this was handled, the person I interacted with clearly doesn't.

I won't be exchanging further, and I won't be coming back here, but I thought maybe somebody would care enough to want to hear this.