Not Receiving Identity Verification Link via Email

[fawzighu]

System Info

with the identity verification process on Hugging Face. I have submitted my request for the identity verification link but have not received any email confirmation or the link itself.

I have checked my spam/junk folders and ensured that I entered the correct email address during the registration process. I also attempted to resend the verification link, but I still have not received anything.

This issue is preventing me from accessing certain features on the platform, and I would appreciate any assistance in resolving it.

Thank you!

Who can help?

@meg-huggingface

Information

• [ ] The official example scripts
• [x] My own modified scripts

Tasks

• [x] An officially supported task in the examples folder (such as GLUE/SQuAD, ...)
• [ ] My own task or dataset (give details below)

Reproduction

1. Navigate to the Hugging Face website.

2. Register or log in to your account.

3. Go to the identity verification section.

4. Submit a request for the identity verification link.

5. Wait for the confirmation email to arrive.

6. Check the inbox and the spam/junk folder.

Result: I did not receive any link or confirmation via email.

Expected behavior

Upon submitting a request for the identity verification link, I should receive an email confirmation with the verification link within a reasonable timeframe (typically within a few minutes). This would allow me to complete the identity verification process and access the necessary features on the Hugging Face platform.

[meganriley]

Hi @fawzighu Can you please email us at website@huggingface.co and provide your HF username as well? We're happy to investigate this for you.