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Confusing options for first time users #70

Open jsheriffhippo opened 5 years ago

jsheriffhippo commented 5 years ago

We have a subscription account, when we add new users, they follow below steps to see the view. Here step 4 is confusing because it is neither a free account or a 30 day trail account.

  1. https://cloud.humio.com
  2. sign in with your google user
  3. fill the profile form
  4. use free account
  5. Follow or Skip the tutorial
  6. Than you should see two options XYZ and sandbox in (Repos & Views) tab
  7. Use XYZ to view the logs of the environments in XYZ stack
pmech commented 5 years ago

Hi @jsheriffhippo

Thank you for you feedback. I think I see what you mean. For users that wants to join an existing repo that might be confusing. I think the way to think about this is that every user on cloud needs sign up first (step 1-4) and then they will gain access to both their sandbox (free account) and licensed repos.

We are changing this workflow in the future, but we need some internal restructuring done first, which are a bit down the roadmap. We'll have a discussion to see if we can do something in the short run, though.