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hunter-koppen / MxFeedbackReceiver

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Unable to see Feedbacks in the Feedback entity #1

Open RachanaBP opened 1 year ago

RachanaBP commented 1 year ago

image Hi Koopen,

I am not sure what wrong i am doing here.. I cannot see the feedbacks i logged in the Feedback Entity.

hunter-koppen commented 1 year ago

Hi Rachana, which version of the feedback widget are you using? I just checked with a new app and it works just fine. If I know the version number I could try and reproduce the issue

RachanaBP commented 1 year ago

Do we have any other configurations Hunter ? Actually I am using the latest Feedback Module provided - https://marketplace.mendix.com/link/component/205506 I am using Mx Version 9.24.2 Latest version of feedback widget Version 9.0.4

hunter-koppen commented 1 year ago

I am using 9.24.3 but I doupt that matters and am also using the feedback widget version 9.0.4. Are you sure you dont have any spaces in the settings that you are overlooking or something like that? Maybe update the feedback widget just to be sure you are using the correct version aswell because looking at your screenshot it looks like an older version (back when the name was different). If that doesnt fix it maybe you could share a project package with me or something like that because if I cannot reproduce it, it will be hard to try and find a fix.

RachanaBP commented 1 year ago

Thanks hunter, I reinstalled Feedback module and its working now. However, How can i pass a Custom Value to the feedback server location so that it picks the url of the application from each environment ? image

hunter-koppen commented 1 year ago

Hi Rachana, Good to hear that it is now working. Sadly because its the feedback widget from Mendix itself it doesnt support custom values, the widget takes a flat value so you cannot influence it. But what you can do is solve the problem youself at the place where you receive all the feedback. You can create some logic based on the location attribute. This will contain the url of the page from where the feedback was submitted. You could check the baseurl of that attribute and determine the environment that way.

Bhagyashree-hegde2001 commented 6 months ago

Hello, I am facing the same issue as above, i cannot see the feedbacks that are logged. i am using latest version of feedback module, and I am using mendix 10.3.0. I wonder what am i doing wrong. image

hunter-koppen commented 6 months ago

Hi @Bhagyashree-hegde2001 I just tested it in Mendix 10.6.5 and it works for me. Make sure that you are on the latest version of the feedback module (there is a widget and a module, you need the actual module). And please make sure you are using the latest version of my module aswell. Other than that it seems like you set it up correctly

Bhagyashree-hegde2001 commented 6 months ago

Hi @hunter-koppen, thanks for replying, but i have tried with different roles in my app, it works for admin, but not for any other roles, what exactly are the security setups needed ? image

I have provided user the access to feedback module and tried after giving user the admin role in feedback receiver module as well

hunter-koppen commented 6 months ago

@Bhagyashree-hegde2001 The module only has 1 user role which is administrator. It was never designed to have more than that role, so you have 2 choices, you either give your users also the admin role in my module or you add a new role to my module and change the accessrights you want and then assign that new role to your users. That all just basic mendix role-based setup. I cant help you any further then that because its all project context specific and its not because of a bug in the module.