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husseycoding / ajaxcartpopup

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Ajax Icon is Spinning, but the page is not refresh #35

Open rpramana opened 8 years ago

rpramana commented 8 years ago

I am probably one of the unlucky one. Installed it fine, but if I disabled "Ajax Functionality", the pop-up is showing fine, except I cannot update quantity or delete any items.

If I turned on the Ajax functionality, upon clicking add to cart, the icon is spinning, but there is no action.

husseycoding commented 8 years ago

Are you using a custom theme?

rpramana commented 8 years ago

It is the original template, but we modify it to be more mobile friendly (adding bootstraps).

husseycoding commented 8 years ago

Whats the url of the store?

rpramana commented 8 years ago

This is a test instance. Please provide me your IP so I can whitelist it for this test instance.

husseycoding commented 8 years ago

Ok can you let me know when there is a public instance of the store online and I'll take a look.

lbriet commented 8 years ago

Same problem here - was working perfectly, but stopped for no apparent reason. See attached console error. screenshot 2016-07-25 13 23 29

husseycoding commented 8 years ago

This probably doesn't indicate an issue with the extension - particularly if it was working perfectly before. A 500 error is rather non specific but does indicate some kind of issue server side. Do update this issue if you are able to determine a more accurate cause of the error in relation to the extension.

lbriet commented 8 years ago

Thanks for the quick response, Jon. Turns out it was a different (AJAX-dependant) backend plugin (product reordering) which was causing the problem for us. Disabling that enabled yours! Sorry for hijacking the issue ;) Maybe OP can do some digging in their (custom) plugins too?

husseycoding commented 8 years ago

That's ok, glad it's sorted for you now.