hutchy2570 / chrometophone

Automatically exported from code.google.com/p/chrometophone
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Device not registered for user. #328

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
Please answer the questions about build version and network, will save
developers a lot of time !

What steps will reproduce the problem?
1. Clicking to send anything to the phone
2.
3.

What is the expected output? What do you see instead?
Expected it to send item to phone, but instead this message "Device not 
registered for user." pops up in the little status message that should say that 
it was successfully sent to my phoen.

What version of the android, in Settings -> About phone -> Build number (
ex. FRFxx ) ? If less than FRF50 - see the FAQ.
3.26.605.1 CL264707

Is the phone using WiFi or mobile network when problem occurs ? If Wifi,
are you behind a firewall that blocks outgoing connections ?
Using 3G

Can you open "Gmail" application ? Do you see new messages without hitting
'refresh' ?
Yes, everything else works fine.

Can you open "Talk" application ? Do you see incoming chats ?
Yes.

Please provide any additional information below.
This just started happening a couple weeks ago, no other issues have happened 
on my phone, it all works as expected but without the ability to send things 
from the Chrome extension anymore.

Original issue reported on code.google.com by jaso...@gmail.com on 9 Jun 2011 at 6:44

GoogleCodeExporter commented 9 years ago
I'm experiencing the same "Device not registered for user." error above. I have 
some more details that may help.

Everything is as as above, except for:
* The build number. I'm using a new Nexus S that has been auto-upgraded from 
the initial 2.3.3 to 2.3.4, and the Build Number is GRJ22.
* I've never tried the "Talk" application, so I don't know if it works as 
expected or not.

The phone is only a few weeks old, and I've never had ChromeToPhone working on 
it. (The initial report above seems to have had it working but it then stopped.)

Also, while I'm certain I've logged in on both the phone and Chrome with the 
same username, it's a recently migrated username from a Google Apps For Your 
Domain setup. I have no idea if this has any impact on the situation.

I've tried it with the phone using Wifi and the phone using 3G, and I've tried 
using the ChromeToPhone extension on two different installations on two 
different networks. I've signed out, I've used the 'Disconnect Phone' option, 
I've uninstalled and reinstalled the application on the phone and the extension 
in Chrome. None of this has worked - I just keep getting the "Device not 
registered for user." error message.

Is there anything else I can do to help track this problem down? I've provided 
all the information I can think of. I tried a network trace when click the 
extension icon, but it seemed to just generate TLS-encrypted traffic that I 
couldn't decrypt.

Please let me know if there's anything else I can do.

Original comment by ge...@geofftaylor.com on 11 Jun 2011 at 2:48

GoogleCodeExporter commented 9 years ago
Had same issue. Launched Chrome to Phone App on Nexus One - 'disconnected 
phone' - then reconnected. Working now.

Original comment by rupertco...@gmail.com on 21 Jun 2011 at 1:55

GoogleCodeExporter commented 9 years ago
Interesting. I'd tried disconnecting and reconnecting the phone - several times 
- before I posted here.

Your posted prompted me to try it again, and this time it worked!

So, all I did this time was disconnect the phone in the Android app, exit the 
app, open the app again and connect it to my account. After that it worked.

My guess is that something on the backend has changed or been fixed, but I 
don't know for sure. I'm just glad it's working for me now!

Many thanks,

Geoff

Original comment by ge...@geofftaylor.com on 21 Jun 2011 at 2:06

GoogleCodeExporter commented 9 years ago
I also had this happen yesterday and tried the disconnect the phone in the app, 
exited the app, and then it worked.

Original comment by tagg...@gmail.com on 26 Jun 2011 at 4:39

GoogleCodeExporter commented 9 years ago
When you disconnect a cell phone are you simply turning it off?

Original comment by AY.Clem...@gmail.com on 28 Jun 2011 at 10:06

GoogleCodeExporter commented 9 years ago
No, there's a specific 'disconnect' option. Open the 'Chrome to phone' app on 
the phone, press the 'menu' button (not sure if that's the right name for it, 
but it's the second hardware button on my Nexus S), choose 'Settings', then 
press the 'Disconnect phone' button.

As I mentioned, I'd tried doing this repeatedly (to no effect) until 21st June, 
when it all started working.

Good luck!

Geoff

Original comment by ge...@geofftaylor.com on 29 Jun 2011 at 7:03

GoogleCodeExporter commented 9 years ago
well, I don't see any solution to this at this point.. and I have the same 
issue at this very moment.. and about to uninstall the app as much as I like to 
be able to .. 

JohnE

Original comment by jahanz2...@gmail.com on 24 Jul 2011 at 10:26

GoogleCodeExporter commented 9 years ago
Having the same problem, but when I disconnect my phone and try to reconnect 
(all using the Android app on my phone) 

Error: Unable to connect

I'm using wifi at the moment.

Original comment by madelein...@gmail.com on 7 Nov 2011 at 2:35

GoogleCodeExporter commented 9 years ago
Experiencing he same problem after Verizon Thunderbolt upgrade to 2.3.4.

Tried to disconnect/reconnect my phone and it also gives me the 'unable to 
connect' error. I'm on 3G so shouldn't be any problems.

Will try uninstalling/reinstalling app at a later time...

Original comment by wendydr...@gmail.com on 7 Nov 2011 at 4:25

GoogleCodeExporter commented 9 years ago
I'm experiencing the same on HTC Evo 4G

Original comment by BHAKTA...@gmail.com on 7 Nov 2011 at 4:39

GoogleCodeExporter commented 9 years ago
htc thunderbolt same problem here.  strange tried with and without wifi 
rebooted etc nothing works

Original comment by fdxdoe...@gmail.com on 7 Nov 2011 at 5:13

GoogleCodeExporter commented 9 years ago
HTC thunderbolt, not working as of today. Began getting "Device not registered 
to user" on chrome app, and once disconnected, getting the "Unable to connect" 
message on phone.

Original comment by norri...@gmail.com on 7 Nov 2011 at 5:32

GoogleCodeExporter commented 9 years ago
So nice to have this problem and Google not reply,,,

Original comment by chadeben...@gmail.com on 14 Dec 2011 at 3:43

GoogleCodeExporter commented 9 years ago
Using Nexus One: Android V 2.3.6, build GRK39F.
I can use gmail app without hitting refresh (new emails show up w/o hitting 
refresh). 
I can use talk app and I do see incoming chats. 

Tried all variations of disconnect/reconnect + uninstall/reinstall app. Still 
not working.

Original comment by acho...@j-buzz.com on 5 Jan 2012 at 6:39

GoogleCodeExporter commented 9 years ago
I was having the same problem and realized that I wasn't signed into the same 
Google account on both the PC and phone... fixed that and it works great now.

Phone: HTC Evo 4G
OS: Android 2.3.4 stock

Original comment by bstd...@gmail.com on 11 Jan 2012 at 11:07

GoogleCodeExporter commented 9 years ago
i have the same "Device not registered for user" problem, with a galaxy note 
and OS version 2.3.6 ,  all the solutions above i tried, but still not work for 
me.

Original comment by dou...@gmail.com on 31 Jan 2012 at 11:56

GoogleCodeExporter commented 9 years ago
[deleted comment]
GoogleCodeExporter commented 9 years ago
Having this problem with Motorola Defy. It used to work and now is not. I'm 
very dissappointed with Google later and am seriously considering buying an 
Iphone.

Original comment by emma.c....@hotmail.com on 17 Feb 2012 at 4:12

GoogleCodeExporter commented 9 years ago
I had upgraded to a new phone and installed the Chrome To Phone apk on it.
I got the same problem but when I re-installed the extension in Chrome it 
worked again.
Hope this helps

Original comment by chaichee...@gmail.com on 4 Mar 2012 at 5:37

GoogleCodeExporter commented 9 years ago
At first, I had the "Device not registered for user" problem on the Galaxy SII 
from tMobile. BUT, You have to MAKE SURE you are signed into the correct gmail 
account IN GOOGLE CHROME. You can have one Chrome browser window signed in to 
one account and another Chrome browser window signed into another account. And, 
even though I have a Google Apps account, it still worked for me. Ta daa. It 
instantly worked.

Original comment by davidkno...@gmail.com on 2 May 2012 at 9:51

GoogleCodeExporter commented 9 years ago
I have the same problem, but with iPhone 4S.
If you know, i can enable Chrome to Phone option in settings of Chrome browser 
by Google, which available in App Store.

Is this the wrong working option, or it's the problem with the extension? 

Original comment by ebril...@gmail.com on 7 Aug 2012 at 7:03

GoogleCodeExporter commented 9 years ago
Same problem. Newest version of Chrome for Windows 7, newly installed 
extension, Nexus 4 with current updates, using Chrome on the Nexus 4. What I 
really want is just a button on Maps that says send to phone. Some times I get 
the option to send to GPS (?) I don't own a GPS, usually just email.

Device not registered for user.

I've tried disconnecting the device closing Chrome on the desktop, connecting 
the device opening chrome on the desktop, logging back into my account. still 
"Device not registered for user."

Newest "Google phone", newest version of chrome, newest version of extension, 
not sure what to do from here.

Original comment by phanofl...@gmail.com on 9 Jan 2013 at 1:22

Attachments:

GoogleCodeExporter commented 9 years ago
I too have the same problem. The mightytext.com/app/ works, it doesn't auto 
update on receiving a message, but the chrome extension popup works. Then after 
opening the popup to respond it says device not registered. I can go to the 
website though and respond properly, and the website shows my message from the 
extension but my phone never receives them.

Chrome: Version 24.0.1312.57 m
MightyText extension: 9.0
MightText app: 3.30
Phone: Galaxy Nexus CyanohenMod version 10.1-20130201-NIGHTLY-toro
Android Version: 4.2.1

Original comment by Cibic...@gmail.com on 8 Feb 2013 at 8:28

GoogleCodeExporter commented 9 years ago
Solution: Sign out and sign in back to mobile chrome. If that doesn't work 
re-install chrome on mobile.

Original comment by Weitzhan...@gmail.com on 20 Oct 2013 at 7:22

GoogleCodeExporter commented 9 years ago
On my keek it keeps saying device not registered what is wrong with it??????? 

Original comment by johnsonc...@gmail.com on 15 Dec 2013 at 10:06

GoogleCodeExporter commented 9 years ago
I'm experiencing the same "Device not registered for user." error 
i am try all install uninstall re sign in but same isse "Device not registered 
for user." pl give me any soluction 

Original comment by mpdhano...@gmail.com on 17 Jun 2014 at 6:47

GoogleCodeExporter commented 9 years ago
keeps saying device not registered what is wrong with it??????? this app sucks 
and no support, goiing to uninstall permanently

Original comment by dave.kol...@gmail.com on 22 Jan 2015 at 11:54

GoogleCodeExporter commented 9 years ago
Google Chrome   40.0.2214.91 (Official Build) m
keeps saying device not registered
on phone says "Unfortunately, Chrome to phone has stopped" 
just wasted an hour on this 

Original comment by dave.kol...@gmail.com on 22 Jan 2015 at 11:58