Open GoogleCodeExporter opened 9 years ago
I'm experiencing the same "Device not registered for user." error above. I have
some more details that may help.
Everything is as as above, except for:
* The build number. I'm using a new Nexus S that has been auto-upgraded from
the initial 2.3.3 to 2.3.4, and the Build Number is GRJ22.
* I've never tried the "Talk" application, so I don't know if it works as
expected or not.
The phone is only a few weeks old, and I've never had ChromeToPhone working on
it. (The initial report above seems to have had it working but it then stopped.)
Also, while I'm certain I've logged in on both the phone and Chrome with the
same username, it's a recently migrated username from a Google Apps For Your
Domain setup. I have no idea if this has any impact on the situation.
I've tried it with the phone using Wifi and the phone using 3G, and I've tried
using the ChromeToPhone extension on two different installations on two
different networks. I've signed out, I've used the 'Disconnect Phone' option,
I've uninstalled and reinstalled the application on the phone and the extension
in Chrome. None of this has worked - I just keep getting the "Device not
registered for user." error message.
Is there anything else I can do to help track this problem down? I've provided
all the information I can think of. I tried a network trace when click the
extension icon, but it seemed to just generate TLS-encrypted traffic that I
couldn't decrypt.
Please let me know if there's anything else I can do.
Original comment by ge...@geofftaylor.com
on 11 Jun 2011 at 2:48
Had same issue. Launched Chrome to Phone App on Nexus One - 'disconnected
phone' - then reconnected. Working now.
Original comment by rupertco...@gmail.com
on 21 Jun 2011 at 1:55
Interesting. I'd tried disconnecting and reconnecting the phone - several times
- before I posted here.
Your posted prompted me to try it again, and this time it worked!
So, all I did this time was disconnect the phone in the Android app, exit the
app, open the app again and connect it to my account. After that it worked.
My guess is that something on the backend has changed or been fixed, but I
don't know for sure. I'm just glad it's working for me now!
Many thanks,
Geoff
Original comment by ge...@geofftaylor.com
on 21 Jun 2011 at 2:06
I also had this happen yesterday and tried the disconnect the phone in the app,
exited the app, and then it worked.
Original comment by tagg...@gmail.com
on 26 Jun 2011 at 4:39
When you disconnect a cell phone are you simply turning it off?
Original comment by AY.Clem...@gmail.com
on 28 Jun 2011 at 10:06
No, there's a specific 'disconnect' option. Open the 'Chrome to phone' app on
the phone, press the 'menu' button (not sure if that's the right name for it,
but it's the second hardware button on my Nexus S), choose 'Settings', then
press the 'Disconnect phone' button.
As I mentioned, I'd tried doing this repeatedly (to no effect) until 21st June,
when it all started working.
Good luck!
Geoff
Original comment by ge...@geofftaylor.com
on 29 Jun 2011 at 7:03
well, I don't see any solution to this at this point.. and I have the same
issue at this very moment.. and about to uninstall the app as much as I like to
be able to ..
JohnE
Original comment by jahanz2...@gmail.com
on 24 Jul 2011 at 10:26
Having the same problem, but when I disconnect my phone and try to reconnect
(all using the Android app on my phone)
Error: Unable to connect
I'm using wifi at the moment.
Original comment by madelein...@gmail.com
on 7 Nov 2011 at 2:35
Experiencing he same problem after Verizon Thunderbolt upgrade to 2.3.4.
Tried to disconnect/reconnect my phone and it also gives me the 'unable to
connect' error. I'm on 3G so shouldn't be any problems.
Will try uninstalling/reinstalling app at a later time...
Original comment by wendydr...@gmail.com
on 7 Nov 2011 at 4:25
I'm experiencing the same on HTC Evo 4G
Original comment by BHAKTA...@gmail.com
on 7 Nov 2011 at 4:39
htc thunderbolt same problem here. strange tried with and without wifi
rebooted etc nothing works
Original comment by fdxdoe...@gmail.com
on 7 Nov 2011 at 5:13
HTC thunderbolt, not working as of today. Began getting "Device not registered
to user" on chrome app, and once disconnected, getting the "Unable to connect"
message on phone.
Original comment by norri...@gmail.com
on 7 Nov 2011 at 5:32
So nice to have this problem and Google not reply,,,
Original comment by chadeben...@gmail.com
on 14 Dec 2011 at 3:43
Using Nexus One: Android V 2.3.6, build GRK39F.
I can use gmail app without hitting refresh (new emails show up w/o hitting
refresh).
I can use talk app and I do see incoming chats.
Tried all variations of disconnect/reconnect + uninstall/reinstall app. Still
not working.
Original comment by acho...@j-buzz.com
on 5 Jan 2012 at 6:39
I was having the same problem and realized that I wasn't signed into the same
Google account on both the PC and phone... fixed that and it works great now.
Phone: HTC Evo 4G
OS: Android 2.3.4 stock
Original comment by bstd...@gmail.com
on 11 Jan 2012 at 11:07
i have the same "Device not registered for user" problem, with a galaxy note
and OS version 2.3.6 , all the solutions above i tried, but still not work for
me.
Original comment by dou...@gmail.com
on 31 Jan 2012 at 11:56
[deleted comment]
Having this problem with Motorola Defy. It used to work and now is not. I'm
very dissappointed with Google later and am seriously considering buying an
Iphone.
Original comment by emma.c....@hotmail.com
on 17 Feb 2012 at 4:12
I had upgraded to a new phone and installed the Chrome To Phone apk on it.
I got the same problem but when I re-installed the extension in Chrome it
worked again.
Hope this helps
Original comment by chaichee...@gmail.com
on 4 Mar 2012 at 5:37
At first, I had the "Device not registered for user" problem on the Galaxy SII
from tMobile. BUT, You have to MAKE SURE you are signed into the correct gmail
account IN GOOGLE CHROME. You can have one Chrome browser window signed in to
one account and another Chrome browser window signed into another account. And,
even though I have a Google Apps account, it still worked for me. Ta daa. It
instantly worked.
Original comment by davidkno...@gmail.com
on 2 May 2012 at 9:51
I have the same problem, but with iPhone 4S.
If you know, i can enable Chrome to Phone option in settings of Chrome browser
by Google, which available in App Store.
Is this the wrong working option, or it's the problem with the extension?
Original comment by ebril...@gmail.com
on 7 Aug 2012 at 7:03
Same problem. Newest version of Chrome for Windows 7, newly installed
extension, Nexus 4 with current updates, using Chrome on the Nexus 4. What I
really want is just a button on Maps that says send to phone. Some times I get
the option to send to GPS (?) I don't own a GPS, usually just email.
Device not registered for user.
I've tried disconnecting the device closing Chrome on the desktop, connecting
the device opening chrome on the desktop, logging back into my account. still
"Device not registered for user."
Newest "Google phone", newest version of chrome, newest version of extension,
not sure what to do from here.
Original comment by phanofl...@gmail.com
on 9 Jan 2013 at 1:22
Attachments:
I too have the same problem. The mightytext.com/app/ works, it doesn't auto
update on receiving a message, but the chrome extension popup works. Then after
opening the popup to respond it says device not registered. I can go to the
website though and respond properly, and the website shows my message from the
extension but my phone never receives them.
Chrome: Version 24.0.1312.57 m
MightyText extension: 9.0
MightText app: 3.30
Phone: Galaxy Nexus CyanohenMod version 10.1-20130201-NIGHTLY-toro
Android Version: 4.2.1
Original comment by Cibic...@gmail.com
on 8 Feb 2013 at 8:28
Solution: Sign out and sign in back to mobile chrome. If that doesn't work
re-install chrome on mobile.
Original comment by Weitzhan...@gmail.com
on 20 Oct 2013 at 7:22
On my keek it keeps saying device not registered what is wrong with it???????
Original comment by johnsonc...@gmail.com
on 15 Dec 2013 at 10:06
I'm experiencing the same "Device not registered for user." error
i am try all install uninstall re sign in but same isse "Device not registered
for user." pl give me any soluction
Original comment by mpdhano...@gmail.com
on 17 Jun 2014 at 6:47
keeps saying device not registered what is wrong with it??????? this app sucks
and no support, goiing to uninstall permanently
Original comment by dave.kol...@gmail.com
on 22 Jan 2015 at 11:54
Google Chrome 40.0.2214.91 (Official Build) m
keeps saying device not registered
on phone says "Unfortunately, Chrome to phone has stopped"
just wasted an hour on this
Original comment by dave.kol...@gmail.com
on 22 Jan 2015 at 11:58
Original issue reported on code.google.com by
jaso...@gmail.com
on 9 Jun 2011 at 6:44