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hypothesis / browser-extension

The Hypothesis browser extensions.
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Chrome extension login failed on PubMed #1462

Open courtneythaxton opened 5 months ago

courtneythaxton commented 5 months ago

I can no longer login with the Google Chrome Extension. When I am on a web article, the extension opens, to show the "Public" group; however, when I go to login to my account I receive an error (see image below). It seems to be an authorization error, as a separate window opens to authorize but never completes.

I can sign in if at the hypothes.is webpage, but not through the extension, which prevents me from using the tool

I am using a MacBook Pro (2021), MACOS Monterey v12.1.

Google Chrome Info: Chrome is up to date Version 121.0.6167.160 (Official Build) (arm64)

Screen Shot 2024-02-06 at 4 51 52 PM

This is negatively affecting my work, as I depend on this tool for completion of assignments.

robertknight commented 5 months ago

Hello @courtneythaxton, I'm afraid this is a known issue that appeared recently when logging into the client from a PubMed page. The workaround is to open a tab at a different site, log in to Hypothesis there, and then go to PubMed and annotate. You can subscribe to https://github.com/hypothesis/support/issues/85 for updates. (please ignore, that issue is internal).

robertknight commented 5 months ago

A note for Hypothesis developers, the underlying issue is https://github.com/hypothesis/client/issues/5769. There is also an internal issue at https://github.com/hypothesis/support/issues/85.

robertknight commented 5 months ago

Another workaround is to use https://via.hypothes.is to annotate affected pages instead of the browser extension.

courtneythaxton commented 5 months ago

@robertknight Thank you so much for the update. I had a couple weeks back logged in at the hypothes.is webpage and that seemed to work, but it stopped this week.

So I took your advice and tried a different page than PubMed and Hypothes.is, I choose ClinVar, and was able to log into my groups and authorize.

Thanks for the work around!

Best, Courtney