chrisshaw
commented
2 years ago I think the answer is going to be, we don't support all web apps, but we'll have someone confirm it.
From my glance, I would guess that our URL fragment for the annotation id mangling the Simplecast API's /search endpoint. This could be a red herring, though. Curiously, it calls this endpoint twice, and the first one works with a 200. The second one then truncates (?) the annotation ID and fails with a 404. I then suspect this is what's causing the redirect to 404.
$ curl 'https://api.simplecast.com/sites/search' \
> -H 'authority: api.simplecast.com' \
> -H 'accept: application/json, text/plain, */*' \
> -H 'accept-language: en-US,en;q=0.9' \
> -H 'content-type: application/json;charset=UTF-8' \
> -H 'origin: https://complexity.simplecast.com' \
> -H 'referer: https://complexity.simplecast.com/' \
> -H 'sec-ch-ua: " Not A;Brand";v="99", "Chromium";v="100", "Google Chrome";v="100"' \
> -H 'sec-ch-ua-mobile: ?0' \
> -H 'sec-ch-ua-platform: "Windows"' \
> -H 'sec-fetch-dest: empty' \
> -H 'sec-fetch-mode: cors' \
> -H 'sec-fetch-site: same-site' \
> -H 'user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36' \
> --data-raw '{"url":"https://complexity.simplecast.com/episodes/82/transcript#annotations:Q9iQIspBEeyGZ2fwKw1OOw"}' \
> --compressed
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 1175 100 1074 100 101 5035 473 --:--:-- --:--:-- --:--:-- 5595
{"href":"https://api.simplecast.com/sites/e42d8371-30d8-4c8c-8a95-69e018500dcc","updated_at":"2019-10-09T22:44:24","update":null,"twitter":"sfiscience","theme":"light","texture":false,"subdomain":"complexity","site_links":{"href":"https://api.simplecast.com/sites/e42d8371-30d8-4c8c-8a95-69e018500dcc/links?location=social","create":null,"collection":[{"href":"https://api.simplecast.com/links/c116f112-919f-4d28-bc99-34b9dc3fc171","url":"https://youtube.com/c/sfiscience","order":null,"new_window":true,"name":"YOUTUBE","location":"social","is_visible":true,"id":"c116f112-919f-4d28-bc99-34b9dc3fc171","icon":null},{"href":"https://api.simplecast.com/links/257ab18d-8580-4250-8c20-3187aa352b7e","url":"https://santafe.edu/podcast","order":null,"new_window":true,"name":"WEBSITE","location":"social","is_visible":true,"id":"257ab18d-8580-4250-8c20-3187aa352b7e","icon":null}]},"podcast":{"href":"https://api.simplecast.com/podcasts/812a2932-f271-4e9b-a23f-8d2d443a1682","title":"COMPLEXITY","status":"published","is_pending_invitation":null,"import":null,"image_url":"https://image.simplecastcdn.com/images/d79bf6d9-c873-44b7-9280-c30fa5bd4b99/d99b4674-0cd5-42bc-9b0d-25dcd8ca3b09/complexity-podcast-show-cover-image.jpg","id":"812a2932-f271-4e9b-a23f-8d2d443a1682","episodes":{"count":82},"account_id":"5a385cbb-48a0-438a-90d8-bc3ebd3830db","account":null},"patreon":null,"menu_links":{"href":"https://api.simplecast.com/sites/e42d8371-30d8-4c8c-8a95-69e018500dcc/links?location=menu","create":null,"collection":[{"href":"https://api.simplecast.com/links/c20e0ca9-4347-4474-a267-63667afff342","url":"https://facebook.com/groups/santafeinstitute","order":100,"new_window":true,"name":"Discussion Group","location":"menu","is_visible":true,"id":"c20e0ca9-4347-4474-a267-63667afff342","icon":null},{"href":"https://api.simplecast.com/links/ab6885a9-7d85-40ea-8d0d-e7e288211de3","url":"https://complexityexplorer.org","order":300,"new_window":true,"name":"Online Courses","location":"menu","is_visible":true,"id":"ab6885a9-7d85-40ea-8d0d-e7e288211de3","icon":null},{"href":"https://api.simplecast.com/links/422f49e4-8f6a-4875-85a8-1aefb9f6c20f","url":"https://www.santafe.edu/engage/support","order":300,"new_window":true,"name":"Donate","location":"menu","is_visible":true,"id":"422f49e4-8f6a-4875-85a8-1aefb9f6c20f","icon":null}]},"linkedin":"https://linkedin.com/company/20131/","legacy_theme_settings":null,"legacy_theme_logo":null,"legacy_theme_background_image":null,"legacy_hosts":null,"instagram":"sfiscience","id":"e42d8371-30d8-4c8c-8a95-69e018500dcc","ga_tracking_id":null,"fb_pixel_id":null,"favicon_url":"https://image.simplecastcdn.com/images/d79bf6d9-c873-44b7-9280-c30fa5bd4b99/292edfb3-ee8c-4b42-a3a3-f0e3f9058d67/sfi-mimbres-black.jpg","favicon_path":"/prod/images/d79bf6d9-c873-44b7-9280-c30fa5bd4b99/292edfb3-ee8c-4b42-a3a3-f0e3f9058d67/sfi-mimbres-black.jpg","facebook":"https://facebook.com/santafeinstitute","external_website":null,"do_not_track":false,"deleted_at":null,"created_at":"2019-10-08T19:16:52","color":"#000000","cname_url":null}
$ curl 'https://api.simplecast.com/episodes/search' \
> -H 'authority: api.simplecast.com' \
> -H 'accept: application/json, text/plain, */*' \
> -H 'accept-language: en-US,en;q=0.9' \
> -H 'content-type: application/json;charset=UTF-8' \
> -H 'origin: https://complexity.simplecast.com' \
> -H 'referer: https://complexity.simplecast.com/' \
> -H 'sec-ch-ua: " Not A;Brand";v="99", "Chromium";v="100", "Google Chrome";v="100"' \
> -H 'sec-ch-ua-mobile: ?0' \
> -H 'sec-ch-ua-platform: "Windows"' \
> -H 'sec-fetch-dest: empty' \
> -H 'sec-fetch-mode: cors' \
> -H 'sec-fetch-site: same-site' \
> -H 'user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36' \
> --data-raw '{"url":"https://complexity.simplecast.com/episodes/82/transcript#annotations:Q9iQIspBEey"}' \
> --compressed
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 173 100 83 100 90 382 414 --:--:-- --:--:-- --:--:-- 800
{"status":404,"href":null,"error_message":"Resource not found","error":"not_found"}
Bug report form
Reported by user: https://app.hubspot.com/contacts/6291320/ticket/891020862/
Steps to reproduce
Expected behaviour
Page should open with shared in-context annotation selected and visible.
Actual behaviour
Simplecast displays a
404 Not Foundpage.Browser/system information
Issue occurs across all browsers tested, as well as over Via.
Additional details
Visiting page URL and activating Hypothesis extension or bookmarklet shows all annotations as expected. Problem only occurs with in-context share URLs.
Issue only seems to occur on
*/transcriptpages. Many other pages tested at same site and in-context URLs worked fine.