UpstreamServiceError: HTTPSConnectionPool(host=‘success.tophat.com’, port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1125)’)))
URL: https://via.hypothes.is/success.tophat.com
Third party URL: None
Chrome (and Mozilla) trust this site, however:
We uncovered that the certificate issuer is not trusted by the OS running Via.
curl https://success.tophat.com/s/
curl: (60) SSL certificate problem: unable to get local issuer certificate
More details here: https://curl.haxx.se/docs/sslcerts.html
curl failed to verify the legitimacy of the server and therefore could not
establish a secure connection to it. To learn more about this situation and
how to fix it, please visit the web page mentioned above
Describe the bug When trying to access http://success.tophat.com/ in Via we get the following error:
Chrome (and Mozilla) trust this site, however:
We uncovered that the certificate issuer is not trusted by the OS running Via.
To Reproduce Steps to reproduce the behavior:
Expected behavior The expected behavior would be for Via to trust the same certificates Chromium and Mozilla trust, if possible.
Additional context https://hypothes-is.slack.com/archives/C2BLQDKHA/p1620131767381300 https://app.hubspot.com/contacts/6291320/ticket/399068231/