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When refreshing an LMS assignment, red new/updated annotation button stops working for the other party #99

Closed mkdir-washington-edu closed 4 years ago

mkdir-washington-edu commented 4 years ago

Describe the bug When two parties have an LMS assignment open and party A creates a new annotation, party B shows the red new/updated annotation icon in their Sidebar.

But if party A refreshes their browser and then creates a new annotation, party B does not show the red new/updated annotation icon.

To Reproduce Steps to reproduce the behavior:

  1. Log into Canvas as an instructor and open a Canvas LMS assignment (https://hypothesis.instructure.com/courses/98/assignments/777 in Support 103 works)
  2. In another Chrome identity or another browser, log into Canvas as a student and open the same assignment
  3. Leave a new annotation as an instructor and confirm the red icon appears on the student side.
  4. Leave a new annotation as a student and confirm the red icon appears on the instructor side.
  5. Refresh the instructor web browser, and do not refresh the student web browser.
  6. Leave a new annotation as the student and confirm the red icon appears on the instructor side.
  7. Leave a new annotation as the instructor and confirm the red icon does not appear on the student side.

Expected behavior In step 7 the expected result is that the red icon should appear on the student side, like it has before. However, it does not.

Video https://drive.google.com/file/d/1x5vWg_V0xvhuZFLR08YYOKqopkN6AjWd/view?usp=sharing

Desktop (please complete the following information):

Additional notes I can not replicate this in the wild. Used Mac Mojave Chrome 80 on https://www.cnn.com/2020/03/11/health/coronavirus-cold-allergies-flu-difference-symptoms-wellness-trnd/index.html in Public

From: https://hypothesis.zendesk.com/agent/tickets/9068 https://hypothesis.zendesk.com/agent/tickets/9187

mkdir-washington-edu commented 4 years ago

Other tickets: https://hypothesis.zendesk.com/agent/tickets/9415

LMS007 commented 4 years ago

After much testing, this seems to be working again, closing this out util it comes up again.