i-dot-ai / caddy-chatbot

Caddy is an AI powered co-pilot for customer service functions everywhere.
https://ai.gov.uk/projects/caddy/
MIT License
8 stars 3 forks source link

Replace end button with 1 question survey #116

Closed maxhollingdale-new closed 4 weeks ago

maxhollingdale-new commented 1 month ago

Having issues with both survey completion and caddy session being ended at the end of a call.

We want to reduce the onerous task of completing a survey down to a single question.

We also want to have a single end button be linked to the survey, meaning survey completion = end of the caddy session

Make the only survey question about confidence

mhgov commented 1 month ago

"How confident did you feel in providing advice on the last call?"

mhgov commented 4 weeks ago

completed by kurtis