Call matching for time taken per query

i-dot-ai / caddy-chatbot

Caddy is an AI powered co-pilot for customer service functions everywhere.

https://ai.gov.uk/projects/caddy/

MIT License

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Open mhgov opened 1 month ago

mhgov commented 1 month ago

We are unsure the call matching is a) up to date b) 100% matching.

We need to understand call length as part of evaluation. Look at the call matching and improve where possibel