jasonboggess
commented
10 years ago I put in messaging for when the server is down.
Closed i8code closed 10 years ago
jasonboggess
commented
10 years ago I put in messaging for when the server is down.
i8code
commented
10 years ago There is sometimes a blank screen, with no spirals and no alert. But no scree shot. More common is to have the spirals. Adding in another bug.
i8code
commented
10 years ago We got blank screens after using the app for a bit, this is since changing to java, but when we restart the app it works right away. /Users/rach/Desktop/load_prob_post_java.PNG /Users/rach/Desktop/load_screen_post_javaA.PNG
i8code
commented
10 years ago We got blank screens after using the app for a bit, this is since changing to java, but when we restart the app it works right away. /Users/rach/Desktop/load_prob_post_java.PNG /Users/rach/Desktop/load_screen_post_javaA.PNG
Moving this to a new bug since it seems to be related to the SSL.
I contacted RapidSSL.com, https://knowledge.rapidssl.com/support/ssl-certificate-support/index.html And spoke to Geoff in sales (who sits in South Africa!) on the phone, Geoffrey_Glover@symantec.com, then Chris via IM
Chris said the Intermediate Chain does not appear to be installed, specifically: Below is a link to our documentation for installing the certificate in AWS (Amazon Web Service). Step 8 in the process provides a link for the Intermediate CA Certificates Bundle that will need to be downloaded from firefox (saved as txt in step 8) and applied in the "Certificate Chain" form on the installer. Once the Intermediates are installed and the Chain of Trust is present, the site will be compatible for most browsers and mobile devices. https://knowledge.rapidssl.com/support/ssl-certificate-support/index?page=content&actp=CROSSLINK&id=SO21323
~~~~~ old convo related to this issue:
Yes will do. On Mar 25, 2014, at 9:20, jasonboggess notifications@github.com wrote: That's not good. That was happening to me too on my android phone only. Can you contact the rapid SSL guys and ask them why the cert isn't being verified on mobile devices? The iPhone won't connect if it doesn't think the cert is valid. On Mar 25, 2014 8:22 AM, "i8code" notifications@github.com wrote: > Yeah. Danny has to click continue to go there. > > > On Mar 25, 2014, at 7:20, jasonboggess notifications@github.com wrote: > > What happens when you go to https://yapzap.me/ in the browser on the > device? Do you get SSL errors? > > > On Tue, Mar 25, 2014 at 6:21 AM, i8code notifications@github.com wrote: > > > We tried that and it still didn't work. Is there some info we can send > you > > from the device? > > > > > > On Mar 24, 2014, at 22:06, jasonboggess notifications@github.com > wrote: > > > > Have no idea. Thought it might be an SSL issue, but the site seems to be > > okay (https://yapzap.me/). I've added an alert just in case when you > > cannot > > connect to the server. My suggestion would be to restart the device and > > see > > if that helps. I'm wondering if there's a cached bad session in memory > > that > > wasn't connected to the server when it was created. > > > > > > On Mon, Mar 24, 2014 at 3:06 PM, i8code notifications@github.com > wrote: > > > > > In checking today the new version of yapzap still doesn't work on > > Danny's > > > phone and on my iPad (under yapzap on test flight). It seems they both > > > aren't connected to the server while yapzap on my phone works. Both > > screens > > > are blank except for our welcome app which also doesn't link to > > anything. > > > > > > Do you have any idea what the prob is? > > > Also could there be a notice to people when this happens saying check > > back > > > soon? > > > > > > > > > On Mar 24, 2014, at 9:12, jasonboggess notifications@github.com > > wrote: > > > > > > How did you get the app onto the iPad? Is it in test flight? > > > On Mar 24, 2014 12:35 AM, "i8code" notifications@github.com wrote: > > > > > > > This may be a different bug or issue, but when I load the new app on > a > > > > different device (iPad) and when Danny also reloaded the app it > seemed > > > > there wasn't a connection to the server since no content appeared. > But > > > on > > > > my phone there was a connection since I could play around with the > > > content. > > > > > > > > > > > > > > > > On Mar 16, 2014, at 21:21, jasonboggess notifications@github.com > > > wrote: