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iATSPayments / com.iatspayments.civicrm

CiviCRM Extension supporting iATS Payments services
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Error with swipe processor #119

Closed joshgowans closed 8 years ago

joshgowans commented 8 years ago

Just implemented the iATS Swipe processor (set to default) and tested on an iATS Magtek swiper. Running Joomla 3.4.8 and Civi 4.6.11 and received the following error on both a live and a test transaction in the CiviCRM admin:

Payment Processor Error message9002: Error happened when decrypting credit card: Index was outside the bounds of the array.

Any help would be much appreciated.

KarinG commented 8 years ago

Hi Josh - I have an encrypted iATS swiper here and a physical card representing 4222222222222220 - I can try reproduce this on your instance tonight if you like.

joshgowans commented 8 years ago

Sounds great, thank you.

Josh

On Wed, Jan 20, 2016 at 4:21 PM, Karin Gerritsen notifications@github.com wrote:

Hi Josh - I have an encrypted iATS swiper here and a physical card representing 4222222222222220 - I can try reproduce this on your instance tonight if you like.

— Reply to this email directly or view it on GitHub https://github.com/iATSPayments/com.iatspayments.civicrm/issues/119#issuecomment-173397849 .

Josh Gowans CiviCRM http://civicrm.org/, LLC 803.258.0277 | p joshua.gowans | skype

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KarinG commented 8 years ago

Ok - I've set your SWIPE processor to TEST88 (for LIVE). One of the advantages of iATS Payments is that you can test live pathways in CiviCRM with TEST88. I've also set up a iATS TEST88 contribution page - and I'm able to use my iATS sourced swiper with my 4222222222222220 (white) card - which when swiped looks like this for an IDTECH:

02B701801F422300039B%4222**2220^PAYMENTSTESTCARD/IATS^*******?;4222*2220=*****_?_BD76D88AA305F08F5C2E6634204DE5C8C089E8FC1E1083551675FD19FFA3847F1A49ABC18F1DB6002ED0FE851544DB0A10C174BE92589BEFC3EEF7810906C85B103E40966886E05DD200E10987B6A2F918A6087138858434C9BE01DE0D54EF4D0D6A1A5F8A34A1E194D885414895953B72ECC0405546DCF6035E78D7BDCC3A43A5EED1CD223A07AB70232D8A3FC073D3C8170736F266783AFFFF738139000420023A512903

And I was able to successfully complete the contribution. This is a live transaction - so I'm in your recent contributions for $1.11 - before I delete it - you can have a look at it. Errors decrypting the card may be the result of 1) a partial swipe or 2) swiping a real credit card into a test88 account [that will not work]. I don't have an encrypted MagTek handy here - but if you can process the string above but are consistently getting errors with the MagTek - we will start looking into that direction.

stephenfb commented 8 years ago

And this is a MagTek swipe: %B4222220008002220^PAYMENTSTESTCARD/IATS^21080000000000000000000?;4222220008002220=210800000000000?|0600|C446A23B8131B0729CE74F58D27F8C21213AB60B46D88FE3F63DC0CF1FE95CD7C1EF370FCB7E7FA7BF90802F9A0636AA2C26E3EDE791C163E03AE271AEBE13CB2D1F17AED60C5B30|29678413127B99E5292DB44F2D8692BE741725F1B82C60D1F7DD2E9C6D59712DF8336198C62BB4B6||61403000|DCF987679336DA5E83336E04507F13EAAB0135682C5D3E1FEEE4E59F9CB60D7C674F66766EC1F526075203DCEDC3392BECD34BE5CB819E33|B2505EA022814AA|F9D5F51560629079|9012910B2505EA000007|8D23||0000

joshgowans commented 8 years ago

Test transaction in admin using TEST88 and using stephenbiats' test data above worked. Using a live card on a test of live transaction yields much different data. Example of such here:

Seems like something is missing compared to what's been posted above.

KarinG commented 8 years ago

I've edited your comment - looks to me like you don't have an encrypted MagTek - this only works if the MagTek or IDTech is purchased from iATS Payments.

KarinG commented 8 years ago

Of course if you think this is not resolved - please feel free to re-open.