iMicknl
commented
2 years ago Unfortunately this is a known issue at the moment, which only happens with Somfy Oceania. I haven't had the time to really look into it yet, and the amount of users on Oceania is not really high either.
See https://github.com/home-assistant/core/issues/68620 for more information.
Is there a reason why you use the custom component instead of the core integration? If we are working on a fix, this will probably be in the core integration.
grf21a
tetienne
github-actions[bot]
Did you read the instructions?
The problem
I am hoping someone can help me with an ongoing issue I have been having with Overkiz as my blinds keep going offline/unavailable and stop working every few days showing a "Translation Error" Integrations page within Home Assistant. See screenshot attached.
To correct the condition, I click on the "reconfigure" button and key in my Somfy (Oceania) credentials. The system immediately responds with an "Aborted / Close" message (also attached) and then everything comes back online/available again.
System log reports that Authentication Failed while fetching device events data (see attached). I assume that there is a configuration file that is missing my credentials which is causing this to fail but I do not know where to find/update this.
I have tried uninstalling and reinstalling the integration but that has not resolved my issue.
I am fairly new to Home Assistant so appreciate if anyone can point me in the right direction to resolving this issue.
What version of this integration (ha-tahoma) has the issue?
2.13.0
What version of Home Assistant Core has the issue?
core-2022.3.8
Which gateway / hub do you use?
Somfy TaHoma
Device model
TaHoma Basic
Home Assistant log
Logs
``` { "home_assistant": { "installation_type": "Home Assistant Supervised", "version": "2022.3.8", "dev": false, "hassio": true, "virtualenv": false, "python_version": "3.9.9", "docker": true, "arch": "x86_64", "timezone": "Australia/Brisbane", "os_name": "Linux", "os_version": "5.10.0-12-amd64", "supervisor": "2022.05.0", "host_os": "Debian GNU/Linux 11 (bullseye)", "docker_version": "20.10.14", "chassis": "laptop", "run_as_root": true }, "custom_components": { "tahoma": { "version": "2.13.0", "requirements": [ "pyoverkiz==1.3.6" ] }, "alexa_media": { "version": "3.11.3", "requirements": [ "alexapy==1.25.5", "packaging>=20.3", "wrapt>=1.12.1" ] }, "hacs": { "version": "1.24.5", "requirements": [ "aiogithubapi>=21.11.0" ] } }, "integration_manifest": { "domain": "tahoma", "name": "Overkiz (by Somfy) - Custom component", "iot_class": "cloud_polling", "config_flow": true, "documentation": "https://www.home-assistant.io/integrations/tahoma", "requirements": [ "pyoverkiz==1.3.6" ], "codeowners": [ "@imicknl", "@vlebourl", "@tetienne" ], "issue_tracker": "https://github.com/imicknl/ha-tahoma/issues", "version": "2.13.0", "zeroconf": [ "_kizbox._tcp.local." ], "dhcp": [ { "hostname": "gateway*", "macaddress": "F8811A*" } ], "is_built_in": false }, "data": { "creationTime": 1573887648000, "lastUpdateTime": 1573887648000, "id": "SETUP-****-****-3353", "location": { "creationTime": 1573887648000, "lastUpdateTime": 1645601603000, "city": "** **", "country": "**", "postalCode": "**", "addressLine1": "** **", "addressLine2": "*", "timezone": "Australia/Brisbane", "longitude": "**", "latitude": "**", "twilightMode": 2, "twilightAngle": "CIVIL", "twilightCity": "Canberra", "summerSolsticeDuskMinutes": 1290, "winterSolsticeDuskMinutes": 990, "twilightOffsetEnabled": false, "dawnOffset": 0, "duskOffset": 0, "countryCode": "AU" }, "gateways": [ { "gatewayId": "****-****-3353", "type": 62, "subType": 1, "placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "alive": true, "timeReliable": true, "connectivity": { "status": "OK", "protocolVersion": "2021.2.4" }, "upToDate": true, "updateStatus": "UP_TO_DATE", "syncInProgress": false, "functions": "INTERNET_AUTHORIZATION,SCENARIO_DOWNLOAD,SCENARIO_TELECO_LAUNCHING,INTERNET_UPLOAD,INTERNET_UPDATE,TRIGGERS_SENSORS", "mode": "NO_AUTO" } ], "devices": [ { "creationTime": 1573887648000, "lastUpdateTime": 1573887648000, "label": "**", "deviceURL": "internal://****-****-3353/pod/0", "shortcut": false, "controllableName": "internal:PodMiniComponent", "definition": { "commands": [ { "commandName": "getName", "nparams": 0 }, { "commandName": "update", "nparams": 0 }, { "commandName": "setCountryCode", "nparams": 1 }, { "commandName": "activateCalendar", "nparams": 0 }, { "commandName": "deactivateCalendar", "nparams": 0 }, { "commandName": "refreshPodMode", "nparams": 0 }, { "commandName": "refreshUpdateStatus", "nparams": 0 }, { "commandName": "setCalendar", "nparams": 1 }, { "commandName": "setLightingLedPodMode", "nparams": 1 }, { "commandName": "setPodLedOff", "nparams": 0 }, { "commandName": "setPodLedOn", "nparams": 0 } ], "states": [ { "type": "DiscreteState", "values": [ "offline", "online" ], "qualifiedName": "core:ConnectivityState" }, { "type": "DataState", "qualifiedName": "core:CountryCodeState" }, { "type": "DataState", "qualifiedName": "core:LocalIPv4AddressState" }, { "type": "DataState", "qualifiedName": "core:NameState" }, { "type": "DiscreteState", "values": [ "doublePress", "longPress", "simplePress", "triplePress", "veryLongPress" ], "qualifiedName": "internal:LastActionConfigButtonState" }, { "type": "ContinuousState", "qualifiedName": "internal:LightingLedPodModeState" } ], "dataProperties": [], "widgetName": "Pod", "uiProfiles": [ "UpdatableComponent" ], "uiClass": "Pod", "qualifiedName": "internal:PodMiniComponent", "type": "ACTUATOR" }, "states": [ { "name": "core:NameState", "type": 3, "value": "**" }, { "name": "internal:LightingLedPodModeState", "type": 2, "value": 1.0 }, { "name": "core:CountryCodeState", "type": 3, "value": "AU" }, { "name": "core:LocalIPv4AddressState", "type": 3, "value": "192.168.1.13" } ], "available": true, "enabled": true, "placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "widget": "Pod", "type": 1, "oid": "a261a36b-0990-4016-be59-c02186aaf651", "uiClass": "Pod" }, { "creationTime": 1573912642000, "lastUpdateTime": 1573912642000, "label": "** ** ** ** **", "deviceURL": "rts://****-****-3353/16718813", "shortcut": false, "controllableName": "rts:RollerShutterRTSComponent", "definition": { "commands": [ { "commandName": "close", "nparams": 1 }, { "commandName": "down", "nparams": 1 }, { "commandName": "identify", "nparams": 0 }, { "commandName": "my", "nparams": 1 }, { "commandName": "open", "nparams": 1 }, { "commandName": "rest", "nparams": 1 }, { "commandName": "stop", "nparams": 1 }, { "commandName": "test", "nparams": 0 }, { "commandName": "up", "nparams": 1 }, { "commandName": "openConfiguration", "nparams": 1 } ], "states": [], "dataProperties": [ { "value": "0", "qualifiedName": "core:identifyInterval" } ], "widgetName": "UpDownRollerShutter", "uiProfiles": [ "OpenCloseShutter", "OpenClose" ], "uiClass": "RollerShutter", "qualifiedName": "rts:RollerShutterRTSComponent", "type": "ACTUATOR" }, "attributes": [ { "name": "rts:diy", "type": 6, "value": false } ], "available": true, "enabled": true, "placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "widget": "UpDownRollerShutter", "type": 1, "oid": "a0edd8b1-681e-42e0-897b-79fed1d15e90", "uiClass": "RollerShutter" }, { "creationTime": 1573903736000, "lastUpdateTime": 1573903736000, "label": "** ** **", "deviceURL": "rts://****-****-3353/16747646", "shortcut": false, "controllableName": "rts:RollerShutterRTSComponent", "definition": { "commands": [ { "commandName": "close", "nparams": 1 }, { "commandName": "down", "nparams": 1 }, { "commandName": "identify", "nparams": 0 }, { "commandName": "my", "nparams": 1 }, { "commandName": "open", "nparams": 1 }, { "commandName": "rest", "nparams": 1 }, { "commandName": "stop", "nparams": 1 }, { "commandName": "test", "nparams": 0 }, { "commandName": "up", "nparams": 1 }, { "commandName": "openConfiguration", "nparams": 1 } ], "states": [], "dataProperties": [ { "value": "0", "qualifiedName": "core:identifyInterval" } ], "widgetName": "UpDownRollerShutter", "uiProfiles": [ "OpenCloseShutter", "OpenClose" ], "uiClass": "RollerShutter", "qualifiedName": "rts:RollerShutterRTSComponent", "type": "ACTUATOR" }, "attributes": [ { "name": "rts:diy", "type": 6, "value": false } ], "available": true, "enabled": true, "placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "widget": "UpDownRollerShutter", "type": 1, "oid": "f68bca04-b71b-4daa-89dc-47e395b4d3f4", "uiClass": "RollerShutter" }, { "creationTime": 1573904577000, "lastUpdateTime": 1573904577000, "label": "** ** **", "deviceURL": "rts://****-****-3353/16753352", "shortcut": false, "controllableName": "rts:ExteriorBlindRTSComponent", "definition": { "commands": [ { "commandName": "close", "nparams": 1 }, { "commandName": "down", "nparams": 1 }, { "commandName": "identify", "nparams": 0 }, { "commandName": "my", "nparams": 1 }, { "commandName": "open", "nparams": 1 }, { "commandName": "rest", "nparams": 1 }, { "commandName": "stop", "nparams": 1 }, { "commandName": "test", "nparams": 0 }, { "commandName": "up", "nparams": 1 }, { "commandName": "openConfiguration", "nparams": 1 } ], "states": [], "dataProperties": [ { "value": "0", "qualifiedName": "core:identifyInterval" } ], "widgetName": "UpDownExteriorScreen", "uiProfiles": [ "OpenCloseBlind", "OpenClose" ], "uiClass": "ExteriorScreen", "qualifiedName": "rts:ExteriorBlindRTSComponent", "type": "ACTUATOR" }, "attributes": [ { "name": "rts:diy", "type": 6, "value": true } ], "available": true, "enabled": true, "placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "widget": "UpDownExteriorScreen", "type": 1, "oid": "1669efe0-9ddb-42b8-80c3-8b7a68490fcc", "uiClass": "ExteriorScreen" }, { "creationTime": 1573904429000, "lastUpdateTime": 1573904429000, "label": "** ** **", "deviceURL": "rts://****-****-3353/16771863", "shortcut": false, "controllableName": "rts:RollerShutterRTSComponent", "definition": { "commands": [ { "commandName": "close", "nparams": 1 }, { "commandName": "down", "nparams": 1 }, { "commandName": "identify", "nparams": 0 }, { "commandName": "my", "nparams": 1 }, { "commandName": "open", "nparams": 1 }, { "commandName": "rest", "nparams": 1 }, { "commandName": "stop", "nparams": 1 }, { "commandName": "test", "nparams": 0 }, { "commandName": "up", "nparams": 1 }, { "commandName": "openConfiguration", "nparams": 1 } ], "states": [], "dataProperties": [ { "value": "0", "qualifiedName": "core:identifyInterval" } ], "widgetName": "UpDownRollerShutter", "uiProfiles": [ "OpenCloseShutter", "OpenClose" ], "uiClass": "RollerShutter", "qualifiedName": "rts:RollerShutterRTSComponent", "type": "ACTUATOR" }, "attributes": [ { "name": "rts:diy", "type": 6, "value": false } ], "available": true, "enabled": true, "placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "widget": "UpDownRollerShutter", "type": 1, "oid": "dc1d8fa3-98f9-4848-8579-b808c07563d9", "uiClass": "RollerShutter" }, { "creationTime": 1573912733000, "lastUpdateTime": 1573912733000, "label": "** ** ** ** **", "deviceURL": "rts://****-****-3353/16773668", "shortcut": false, "controllableName": "rts:RollerShutterRTSComponent", "definition": { "commands": [ { "commandName": "close", "nparams": 1 }, { "commandName": "down", "nparams": 1 }, { "commandName": "identify", "nparams": 0 }, { "commandName": "my", "nparams": 1 }, { "commandName": "open", "nparams": 1 }, { "commandName": "rest", "nparams": 1 }, { "commandName": "stop", "nparams": 1 }, { "commandName": "test", "nparams": 0 }, { "commandName": "up", "nparams": 1 }, { "commandName": "openConfiguration", "nparams": 1 } ], "states": [], "dataProperties": [ { "value": "0", "qualifiedName": "core:identifyInterval" } ], "widgetName": "UpDownRollerShutter", "uiProfiles": [ "OpenCloseShutter", "OpenClose" ], "uiClass": "RollerShutter", "qualifiedName": "rts:RollerShutterRTSComponent", "type": "ACTUATOR" }, "attributes": [ { "name": "rts:diy", "type": 6, "value": false } ], "available": true, "enabled": true, "placeOID": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "widget": "UpDownRollerShutter", "type": 1, "oid": "1f92d451-69ae-4218-89be-eed14cc45053", "uiClass": "RollerShutter" } ], "zones": [], "resellerDelegationType": "NEVER", "oid": "a17d5688-2c71-4ccf-b940-051d06892314", "rootPlace": { "creationTime": 1573887648000, "lastUpdateTime": 1573887648000, "label": "** **", "type": 0, "oid": "6ccad99a-39d8-43d6-ab7e-d1307c5674c8", "subPlaces": [] }, "features": [ { "name": "connexoon-rts-window", "source": "GATEWAY_TYPE" } ] } } 2022-05-10 14:00:05 INFO (MainThread) [backoff] Backing off fetch_events(...) for 0.2s (pyoverkiz.exceptions.NotAuthenticatedException: Not authenticated) 2022-05-10 14:00:44 INFO (MainThread) [backoff] Backing off fetch_events(...) for 0.9s (pyoverkiz.exceptions.NotAuthenticatedException: Not authenticated) 2022-05-10 14:00:55 ERROR (MainThread) [custom_components.tahoma] Authentication failed while fetching device events data: Invalid authentication. 2022-05-10 14:02:13 ERROR (stream_worker) [homeassistant.components.stream.stream.camera.eufysecuritycam_sub] Error from stream worker: Error opening stream (HTTP_NOT_FOUND, Server returned 404 Not Found) rtsp://****:****@192.168.1.98/live0 2022-05-10 14:02:45 ERROR (MainThread) [aiohttp.server] Error handling request Traceback (most recent call last): File "/usr/local/lib/python3.9/site-packages/aiohttp/web_protocol.py", line 334, in data_received messages, upgraded, tail = self._request_parser.feed_data(data) File "aiohttp/_http_parser.pyx", line 551, in aiohttp._http_parser.HttpParser.feed_data aiohttp.http_exceptions.BadHttpMessage: 400, message='Pause on PRI/Upgrade' 2022-05-10 14:25:59 INFO (MainThread) [backoff] Backing off get_diagnostic_data(...) for 0.3s (pyoverkiz.exceptions.NotAuthenticatedException: Not authenticated) ```This error originated from a custom integration.
Logger: custom_components.tahoma Source: helpers/update_coordinator.py:227 Integration: Overkiz (by Somfy) - Custom component First occurred: 14:00:55 (1 occurrences) Last logged: 14:00:55
Authentication failed while fetching device events data: Invalid authentication.
Additional information