search

iMicknl / powerbi-botframework-chat-transcripts

Visualises bot transcripts (activities) which show the interactions between a user and your bot in a webchat.
MIT License
3 stars 5 forks source link

Add custom activity renderer for PVA activities #2

Closed iMicknl closed 9 months ago

iMicknl commented 3 years ago

https://docs.microsoft.com/en-us/power-virtual-agents/analytics-sessions-transcripts#common-activity-value-types

Activity value type Description
ConversationInfo Contains whether the conversation is from the Power Virtual Agents app's test pane (isDesignMode) and the locale of the conversation.
CSATSurveyRequest User is presented with a customer satisfaction (CSAT) survey.
CSATSurveyResponse User responds to a CSAT survey.
DialogRedirect User is redirected to another topic.
ImpliedSuccess User has reached a question node in the topic, where one of the conditions points to the "Confirmed Success" CSAT system topic or calls the "End of Conversation" system topic.
IntentRecognition A topic was triggered by the user.
PRRSurveyRequest The user was asked if the topic answered their question from the "End of Conversation" topic.
PRRSurveyResponse The user's response to whether the topic answered their question from the "End of Conversation" topic.
SessionInfo Contains the type (unengaged or engaged), outcome (Escalated, Resolved, Abandon), and the turn count of the session.
VariableAssignment A value has been assigned to a variable.

Mainly the CSATSurveyRequest, CSATSurveyResponse and PRRSurveyResponse make sense, since these are normally rendered in the PVA WebChat and/or Omnichannel chat.

iMicknl commented 3 years ago

Another case where a custom renderer could be helpful, for a CSATSurveyRequest the message will include an Adaptive Card with buttons. Answering this question will use a submit action, which is not visible in the chat transcript.

image

Bot question

    {
        "id": null,
        "type": "message",
        "timestamp": 1624047341,
        "from": {
            "id": "a93a141a-1e6b-c42d-153b-755818c16051",
            "role": "bot"
        },
        "channelId": null,
        "attachments": [{
            "contentType": "application/vnd.microsoft.card.adaptive",
            "content": {
                "type": "AdaptiveCard",
                "version": "1.0",
                "body": [{
                        "type": "TextBlock",
                        "text": "Great! Please rate your experience.",
                        "wrap": true
                    },
                    {
                        "type": "ColumnSet",
                        "columns": [{
                                "type": "Column",
                                "items": [{
                                    "type": "Image",
                                    "size": "small",
                                    "url": "data:image/png;base64,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",
                                    "horizontalAlignment": "center",
                                    "selectAction": {
                                        "type": "Action.Submit",
                                        "data": {
                                            "afcb46d0-d842-457b-9278-5141e4207753": "1"
                                        },
                                        "title": "Rate 1"
                                    },
                                    "altText": "1"
                                }]
                            },
                            {
                                "type": "Column",
                                "items": [{
                                    "type": "Image",
                                    "size": "small",
                                    "url": "data:image/png;base64,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",
                                    "horizontalAlignment": "center",
                                    "selectAction": {
                                        "type": "Action.Submit",
                                        "data": {
                                            "afcb46d0-d842-457b-9278-5141e4207753": "2"
                                        },
                                        "title": "Rate 2"
                                    },
                                    "altText": "2"
                                }]
                            },
                            {
                                "type": "Column",
                                "items": [{
                                    "type": "Image",
                                    "size": "small",
                                    "url": "data:image/png;base64,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",
                                    "horizontalAlignment": "center",
                                    "selectAction": {
                                        "type": "Action.Submit",
                                        "data": {
                                            "afcb46d0-d842-457b-9278-5141e4207753": "3"
                                        },
                                        "title": "Rate 3"
                                    },
                                    "altText": "3"
                                }]
                            },
                            {
                                "type": "Column",
                                "items": [{
                                    "type": "Image",
                                    "size": "small",
                                    "url": "data:image/png;base64,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",
                                    "horizontalAlignment": "center",
                                    "selectAction": {
                                        "type": "Action.Submit",
                                        "data": {
                                            "afcb46d0-d842-457b-9278-5141e4207753": "4"
                                        },
                                        "title": "Rate 4"
                                    },
                                    "altText": "4"
                                }]
                            },
                            {
                                "type": "Column",
                                "items": [{
                                    "type": "Image",
                                    "size": "small",
                                    "url": "data:image/png;base64,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",
                                    "horizontalAlignment": "center",
                                    "selectAction": {
                                        "type": "Action.Submit",
                                        "data": {
                                            "afcb46d0-d842-457b-9278-5141e4207753": "5"
                                        },
                                        "title": "Rate 5"
                                    },
                                    "altText": "5"
                                }]
                            }
                        ]
                    }
                ]
            }
        }],
        "replyToId": "IHMVOh8a9hi8bNYFqyJmpp-o|0000004",
        "channeldata": {
            "DialogTraceDetail": {
                "DialogTraces": [{
                        "DialogId": "new_topic_046aedecc93e4c7daeeb247c7cb579fa_aeabea4d071f415c8c107e1cb7af5424_assumedsuccess",
                        "NodeId": "41d42054-d4cb-4e90-b922-2b16b37fe379",
                        "Route": "@equals(parameters('48673479-2ccb-44aa-bd48-2e184726ef94'), true)"
                    },
                    {
                        "DialogId": "new_topic_046aedecc93e4c7daeeb247c7cb579fa_aeabea4d071f415c8c107e1cb7af5424_assumedsuccess",
                        "NodeId": "f4de4350-1dee-477d-ae36-d9a0d8f5b93f",
                        "Route": null
                    },
                    {
                        "DialogId": "new_topic_046aedecc93e4c7daeeb247c7cb579fa_db1f76b081dc43389df9dd2df7518737_confirmedsuccess",
                        "NodeId": "873b869b-eaff-4dc2-91d2-674ae00cd08d",
                        "Route": null
                    }
                ]
            },
            "DialogErrorDetail": null,
            "ConversationUnderstandingDetail": null,
            "VariableDetail": {
                "Variables": {
                    "48673479-2ccb-44aa-bd48-2e184726ef94": "True"
                }
            },
            "CurrentMessageDetail": {
                "TraceId": null,
                "ConversationId": null,
                "CurrentProblemId": null,
                "CurrentIntentId": null,
                "ContentVersion": null,
                "SentTime": "2021-06-18T20:15:41.1181266+00:00"
            }
        }
    },

User choice

    {
        "id": "IHMVOh8a9hi8bNYFqyJmpp-o|0000006",
        "type": "message",
        "timestamp": 1624047343,
        "from": {
            "id": "a93a141a-1e6b-c42d-153b-755818c16051",
            "role": "user"
        },
        "channelId": "directline",
        "attachments": [],
        "value": {
            "afcb46d0-d842-457b-9278-5141e4207753": "4"
        },
        "channeldata": {
            "postBack": true,
            "cci_trace_id": "la2/z",
            "traceHistory": {
                "dialogId": "new_topic_046aedecc93e4c7daeeb247c7cb579fa_db1f76b081dc43389df9dd2df7518737_confirmedsuccess",
                "nodeId": "873b869b-eaff-4dc2-91d2-674ae00cd08d"
            },
            "enableDiagnostics": true,
            "clientActivityID": "1624047346141cnsuqr4f82c",
            "clientTimestamp": "2021-06-18T20:15:46.141Z"
        }
    },