Tablet WP5540U does not work

[GoogleCodeExporter]

What steps will reproduce the problem?
1. ./hyperpenDaemon -v 0x5543 -p 0x4 -w 32767 -h 24573 -l 0 -a 0
2. it will say:
Aiptek Tablet Driver for OSX
Designed and tested for HyperPen 12000U
(c) Udo Killermann 2012

Build date: Oct 21 2012
Build time: 19:44:14

vendor: 5543
product: 4
width: 32767
height: 24573
Offset X: 0
Offset Y: 0
screen width: -1
screen height: -1
screen Offset X: -1
screen Offset Y: -1
display ID: -1
Compensation: 0
Average: 1
Pressure level: 0
Physical max level: 511
selected profile not found - reverting to linear
Screen Boundary: 0.00, 0.00 - 1366.00, 768.00
Screen Mapping: 0.00, 0.00 - 1366.00, 768.00
Tablet connected!

3. nothing happens

What is the expected output? What do you see instead?
expected: mouse pointer move by tablet pen and buttons can be clicked and it 
feel touches by pen 
what happens: mouse pointer does not move, buttons does work; the light on 
tablet flashes as usual, indicating it works

What version of the product are you using? On what operating system?
2012 10 21
MacOs X 10.7.5 on macbook air 2011

Please provide any additional information below.
tablet works with windows os

sorry for disturbing you and thank you for your work

Original issue reported on code.google.com by cmaka...@gmail.com on 19 Dec 2012 at 3:41

[GoogleCodeExporter]

Did you configure the tablet with hyperpenConfig? Can you please post a 
screenshot of hyperpenConfig's main screen?
Another user wrote me that it helped her to rerun hyperpenConfig to make the 
driver work for the very same tablet model you are using.

Kind regards
   Udo

Original comment by udo.kill...@gmail.com on 21 Dec 2012 at 7:29

[GoogleCodeExporter]

Hello Udo,

Yes, I configured with hyperpenConfig.

Here are two screenshots attached

Thank you for your response!

Original comment by cmaka...@gmail.com on 21 Dec 2012 at 10:40

Attachments:

• screenHyperpen.tiff
• screenHyperpen2.tiff

[GoogleCodeExporter]

It looks strange to that the width reads out 32767 because this is (2^15)-1 and 
I don't think this is the physical width of the tablet. I have just asked the 
other user of this tablet what the configuration looks like when the tablet 
works for her.

Did you try to attach the tablet to the alternate USB port?

Kind regards
   Udo

Original comment by udo.kill...@gmail.com on 21 Dec 2012 at 11:09

[GoogleCodeExporter]

Hello,

Yes, I tried to attach tablet to another port (there are only 2), and it did 
not help.

Original comment by cmaka...@gmail.com on 21 Dec 2012 at 4:52

[GoogleCodeExporter]

Did you remove the driver originally shipped with the tablet? If not both will 
fight for the tablet's input data.

Regards
   Udo 

Original comment by udo.kill...@gmail.com on 22 Dec 2012 at 6:22

[GoogleCodeExporter]

I'm having a similar issue with the same model... left and right click are 
detected, but there is no movement.

Original comment by Leonardo...@gmail.com on 15 Jan 2013 at 11:51

[GoogleCodeExporter]

One user is using the very same tablet and the driver works for her. So I 
wonder what's going wrong with your setup. Did you remove the drivers that came 
with the tablet. If not my driver may not work as expected.

Her driver says the fowling on startup:
Aiptek Tablet Driver for OSX
Designed and tested for HyperPen 12000U
(c) Udo Killermann 2012

Build date: Oct 21 2012
Build time: 19:44:14

vendor: 5543
product: 4
width: 32767
height: 20470
Offset X: 0
Offset Y: 0
screen width: -1
screen height: -1
screen Offset X: -1
screen Offset Y: -1
display ID: 0
Compensation: 0
Average: 1
Pressure level: 1
Physical max level: 1023

What is shown if you start the driver? Please copy and paste.

Regards
  Uco

Original comment by udo.kill...@gmail.com on 16 Jan 2013 at 5:51

[GoogleCodeExporter]

I never installed the driver previously.
Aiptek Tablet Driver for OSX
Designed and tested for HyperPen 12000U
(c) Udo Killermann 2012

Build date: Oct 21 2012
Build time: 19:44:14

vendor: 5543
product: 4
width: 32767
height: 24573
Offset X: 0
Offset Y: 0
screen width: -1
screen height: -1
screen Offset X: -1
screen Offset Y: -1
display ID: -1
Compensation: 0
Average: 2
Pressure level: 1
Physical max level: 1023

after a while trying I gave up and installed the oficial driver and its working 
but I would like to have this open driver so I could program some more feature 
into it.

Thank you for your attention. 

Original comment by Leonardo...@gmail.com on 16 Jan 2013 at 12:11

[GoogleCodeExporter]

Leonardo,

did you get your tablet to work with my driver?

Regards
  Udo

Original comment by udo.kill...@gmail.com on 29 Jan 2013 at 6:06

[GoogleCodeExporter]

Unfortunately no. But I'm willing to do some testing if you want.

Original comment by Leonardo...@gmail.com on 29 Jan 2013 at 11:19

[GoogleCodeExporter]

Leonardo,

if the driver doesn't show "Tablet connected!" the detection process failed. 
The official driver grabs the tablet so my driver can't access the information 
needed.
Please try to connect the tablet to another usb port an rerun hyperpenConfig. 
The other user wrote me she ran hyperpenConfig several times and it somehow 
works. I know that this isn't a solution but some kind of work around.

Regards
   Udo

Original comment by udo.kill...@gmail.com on 30 Jan 2013 at 6:03

[GoogleCodeExporter]

Driver shows that the tablet was connected. 
Keep in mind that I installed your driver right away and never the official one 
until I got tired. 
I also tried all the 5 USB ports and the result was the same.

Thank you,

Original comment by Leonardo...@gmail.com on 30 Jan 2013 at 11:45

[GoogleCodeExporter]

The vendor ID for 0x5543 belong to UC-Logic,where the vendor ID for 0x08ca is 
Aiptek(or Waltop). The initial process and report structures are totally 
different to each other. 

Original comment by alfredo...@gmail.com on 1 Apr 2013 at 8:04

[GoogleCodeExporter]

Alfredo,

Thanks for solving this issue. So there will be no support for this tablet with 
my driver.

Kind regards,
Udo 

Original comment by udo.kill...@gmail.com on 1 Apr 2013 at 8:43

[GoogleCodeExporter]

Hi!

I have the same model recognized, although it's a Trust Stylus Design Tablet 
(http://www.trust.com/products/product.aspx?artnr=15356) and the same results 
as the other users. It has 140x100mm (5.5x4 inch) of working space. 

If I connect it before running your driver, the right and left click work 
properly, but no movement. After I run your driver, then nothing works 
(although the light on the tablet does). The configuration screen looks like 
the attached file and my output looks like this:

Aiptek Tablet Driver for OSX
Designed and tested for HyperPen 12000U
(c) Udo Killermann 2012

Build date: Oct 21 2012
Build time: 19:44:14

vendor: 5543
product: 4
width: 32767
height: 18423
Offset X: 0
Offset Y: 0
screen width: -1
screen height: -1
screen Offset X: -1
screen Offset Y: -1
display ID: -1
Compensation: 0
Average: 1
Pressure level: 1
Physical max level: 1023
selected profile not found - reverting to linear
Screen Boundary: 0.00, 0.00 - 1280.00, 800.00
Screen Mapping: 0.00, 0.00 - 1280.00, 800.00
Tablet connected!

I hope this could help me and any one else who have this tablet =/

Original comment by ama...@gmail.com on 19 Sep 2013 at 7:04

Attachments:

• [Captura de pantalla 2013-09-19 a la(s) 01.54.21.png](https://storage.googleapis.com/google-code-attachments/hyperpen-for-apple/issue-10/comment-15/Captura de pantalla 2013-09-19 a la%28s%29 01.54.21.png)

[GoogleCodeExporter]

Hi I have the same above TRUST tablet 
http://www.trust.com/en/all-products/15356-stylus-design-tablet Slimline Design 
Tablet TB-5300 on my hackintosh 10.9 mavericks and I got it to work with the 
driver from here  

http://www.uc-logic.com/en/index.php?ParentMenuID=4 

Original comment by kostrevc...@gmail.com on 11 May 2014 at 10:15

[GoogleCodeExporter]

Got the WP5540U to work, thank you @kostrevc.
The driver has moved to here:

http://www.uc-logic.com/index.php?lang=en&action=support

Original comment by PLuedel...@googlemail.com on 11 Oct 2014 at 12:36