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iTwin / itwin-unreal-plugin

Apache License 2.0
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Error while connecting. #10

Open DinosIpiotis opened 3 months ago

DinosIpiotis commented 3 months ago

Good morning all,

I have installed the plugin and try to stream a model. I have created an App although I don't know if I need to tie the app to the iModel and how to do this. Either way, I have filled the information and when it opens the webpage I receive the following:

image

Any advice is appreciated.

Julot94 commented 3 months ago

Hello, Did you follow the instructions from section 2. Using the installed iTwin plugin inside Unreal Engine, in the Readme? If yes, which way did you choose to propagate your iTwin App ID? Thanks

DinosIpiotis commented 3 months ago

This is where my issue lies, I have followed the instructions in Section 2. I have created an App with the URI provided. I am adding this in the relevant fields but still it does not connect. I will review the process of the app association with the iTwin model as I believe my mistake sits there. Any further advice is appreciated.

Julot94 commented 3 months ago

To propagate your App ID to the plugin, which approach did you choose? (from those proposed in Section 2, paragraph 3):

DinosIpiotis commented 3 months ago

I instantiated an ITwinAppIdHelper to my level and filled the App Id from the Details panel.

Kind regards Dinos Ipiotis, MSc, MCIBSE. Digital Delivery Leader Sweco UK Limited | Ipswich Telephone 01473231100 [Sweco logo] For more information on how Sweco processes your personal data, please read here. https://www.sweco.co.uk/privacy-statement/

From: Julien Desreumaux @.> Sent: Wednesday, July 17, 2024 3:10 PM To: iTwin/itwin-unreal-plugin @.> Cc: Ipiotis, Dinos @.>; Author @.> Subject: Re: [iTwin/itwin-unreal-plugin] Error while connecting. (Issue #10)

To propagate your App ID to the plugin, which approach did you choose? (from those proposed in Section 2, paragraph 3):

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Julot94 commented 3 months ago

Do you see some additional logs that could be related to this error? (from Unreal Output Log window) any log with channel "LogITwinHttp", "LogITwin" or "LogITwinCesium" could be relevant here, as well as LogHttpServerModule and LogHttpListener

DinosIpiotis commented 3 months ago

The latest log I can see is the one attached, not sure where to find the rest. this is pulled from Saved\Logs under my project file. iTwinSample.log

Julot94 commented 2 months ago

Hello, Can you please share a capture of your app settings from https://developer.bentley.com/apps? Thanks