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iTwin / itwinjs-core

Monorepo for iTwin.js Library
https://www.itwinjs.org
MIT License
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The user is unauthorized. Please provide valid authentication credentials. #3567

Closed umerfaruque closed 2 years ago

umerfaruque commented 2 years ago

Hi I follow the above steps but I am getting error "Error opening the iModel connection: Unauthorized: The user is unauthorized. Please provide valid authentication credentials." Please guide me how can I Fix it

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calebmshafer commented 2 years ago

@umerfaruque can you please provide the version of iTwin.js and the iTwin Viewer you're using? In addition, could you please provide the x-correlation-id, from the network tab in dev tools, for the failed request?

pauljneville commented 2 years ago

I am also getting this error. I don't know how to find the version of iTwin.js or how to find the version of iTwin Viewer that I am using. The x-correlation-id, from the network tab in dev tools, for the failed request is 36e43c83-a968-47d3-957c-d4a23c2dc4ea

aruniverse commented 2 years ago

You can find the iTwin.js (look for itwin/core-bentley) and iTwin Viewer (itwin/web-viewer-react) version by looking at the lockfile (package-lock.json / yarn.lock/ pnpm-lock.yaml). Could you also confirm that you have registered a valid client at developer.bentley.com and you have copied your config exactly as is in the dev portal in your src code or .env file?

aruniverse commented 2 years ago

@umerfaruque @pauljneville any update? Will close this issue to due to inactivity if there's no response in a week. We can always reopen afterwards.

tim-basic commented 1 year ago

Hi there, I'm also getting this error - I've triple-checked that the config matches the dev portal client id.

In the lockfile- "@itwin/core-bentley": "^3.5.5", "@itwin/web-viewer-react": "^3.1.2",

x-correlation-ids for failed requests: 6a988971-a5ea-441f-9234-6a59a6ff8c01 2b8406ce-e9a8-4a94-959f-77586eb156b3

Please advise

tim-basic commented 1 year ago

Hmm, I cleared the local storage, session storage and cookies and now all is working as expected...

XinJack commented 1 year ago

I run into the same issue and I have tried clearing the local storage, session storage and cookies, it still complains about authorization credentials.

version infomation: "@itwin/core-bentley": "^3.6.2", "@itwin/web-viewer-react": "^3.1.2",

x-correlation-ids for failed requests: c9d94aa1-6dc7-405b-89de-452fa50d30f0 283ef032-5402-4f56-b181-2c22bfe9adb1

Also I think this may be a general problem, and maybe a solution for this issue can be provided with the Tutorials