Closed muthubentley closed 9 months ago
Issue: Error in Spatial tree when the browser tab is inactive for more than 10 minutes. Refer the below screenshot for error description:
Steps to reproduce: Partner has developed a site with iTwin viewer. Issue is occurring in their website.
Request URL: https://api.bentley.com/imodel/rpc/v4/mode/1/context/850ef36a-18a0-4595-8fa7-9285d7276980/imodel/2064aefd-8bc6-4e0a-b670-374f87e023e0/changeset/12b84bed1ef6c6534ef0a65d11142fe00776a985/PresentationRpcInterface-4.0.0-getPagedContent Response: {"statusCode": 401, "message": "Invalid JWT."}
Please investigate why this error is occurring and let us know if there are any workarounds.
As per the error message, the users access token expired and they need a new one
Duplicate of https://github.com/iTwin/viewer-components-react/issues/736, closing this one.
Issue: Error in Spatial tree when the browser tab is inactive for more than 10 minutes. Refer the below screenshot for error description:
Steps to reproduce: Partner has developed a site with iTwin viewer. Issue is occurring in their website.
Request URL: https://api.bentley.com/imodel/rpc/v4/mode/1/context/850ef36a-18a0-4595-8fa7-9285d7276980/imodel/2064aefd-8bc6-4e0a-b670-374f87e023e0/changeset/12b84bed1ef6c6534ef0a65d11142fe00776a985/PresentationRpcInterface-4.0.0-getPagedContent Response: {"statusCode": 401, "message": "Invalid JWT."}
Please investigate why this error is occurring and let us know if there are any workarounds.