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iZettle / sdk-android

Add card payments from Zettle to your own app
https://developer.zettle.com/docs/android-sdk
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Please wait... connecting loop... why? #98

Open Rubiksrls opened 4 months ago

Rubiksrls commented 4 months ago

Hi, take a look to this video.

https://github.com/iZettle/sdk-android/assets/49280674/523566d5-c81f-47bf-9828-51b3df40d08c

App try to reconnect to device with no success. Zettle display shows PLEASE WAIT... I must force close the app, relaunch it and try again and everything works.

Please help me Thank you

CheZhongSdk commented 4 months ago

@Rubiksrls Thanks for reaching out! May I know what SDK version you integrated? Were you able to make payment before?

Rubiksrls commented 4 months ago

Hi @CheZhongSdk , I'm using android sdk 2.15.0, I managed a reconnection but I noticed I receive, often, technical error during payment process. See a new video attached -> https://youtube.com/shorts/jDmeckeFjTA?feature=share

CheZhongSdk commented 4 months ago

Hi @Rubiksrls, Could you please share your account with us too, please raise a ticket here: Developer Support - SDK payments and refunds to provide your org uuid. Thanks!

Rubiksrls commented 4 months ago

Hi @CheZhongSdk I already opened it --> API-2116 Thank you