Exploratory Data Analysis - Githubissues

ian-whitestone / khp-data

Data infrastructure for the Kids Help Phone

https://ian-whitestone.github.io/khp-data/

MIT License

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Exploratory Data Analysis #21

Closed ian-whitestone closed 6 years ago

ian-whitestone commented 6 years ago

[ ] How many high distress conversations did we miss?
[ ] Do highly distressed kids drop off more? Or wait longer?
[ ] How often do kids try and chat before the conversation has started?
[ ] How does wait-time influence drop-off rate?
[ ] Can you quantify repeat callers?
[ ] How do factors like chat time, message length, response time, wait time etc. affect NPS

Other Modelling Ideas:

[ ] Topic modelling
- unsupervised clustering, then manually tag based on keyword frequencies

ian-whitestone commented 6 years ago

Moving to other repo.