Open JessicaG opened 10 years ago
"Hi, this is Caussa calling with an online order. Press 1 to accept, 3 to reject". They press "1" "The customer name is John Schmoe." "The customer will pickup the order at 5:45PM" "The order includes: shrimp wontons, chicken pad thai large, and green tea ice cream small. There are a total of 3 items." "Press 1 to confirm the order, 2 to repeat, or 3 to cancel." The result of the call updates the order in the database and sends an email to the customer.
As a restaurant I have a registered contact phone number. When an order is placed online the system calls me with an interaction like this: