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iaphub / react-native-iaphub

The easiest way to implement IAP (In-app purchase) in your React Native app.
https://www.iaphub.com/
MIT License
317 stars 21 forks source link

Subscription cancel not possible #112

Closed ChristianMatthias closed 2 years ago

ChristianMatthias commented 2 years ago

I used Iaphub to handle the subscriptions in my customer's app. This worked really well. Unfortunately, this app failed but now I cannot cancel my subscription without paying another monthly fee. I am now daily contacted with email reminders stating my subscription will be automatically canceled if my card declines, but when does this happen? The card will not work anymore because the customer for whom I created the app got bankrupt.

Update: It failed because there was a pending payment for the current mount

iaphub commented 2 years ago

Hey @ChristianMatthias, As you can surely tell our billing system is automatic, if you have any issue you should simply contact our support (support@iaphub.com) and we would be happy to help.