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iaphub / react-native-iaphub

The easiest way to implement IAP (In-app purchase) in your React Native app.
https://www.iaphub.com/
MIT License
319 stars 21 forks source link

Subscription renewal retry #91

Closed dancixx closed 3 years ago

dancixx commented 3 years ago

Hi guys,

I need a bit of help. One of my subscribers stuck in "subscriptionState":"retry_period" state. This happened a month ago, but I didn't get any webhook about, that the system tried to charge him. I have to wait till 60 days or what should I do in this case? How can I recover the subscription fee?

iaphub commented 3 years ago

Hi @dancixx, Please contact support@iaphub.com with your app id and the user id of the user, we'll take a look.