vickmuir
commented
5 years ago cloud.ibm.com/docs/infrastructure/FileStorage?topic=FileStorage-managingstorage has been updated. JIRA: https://jira.softlayer.local/browse/DOCS-5514
Closed gaskinner84 closed 5 years ago
vickmuir
commented
5 years ago cloud.ibm.com/docs/infrastructure/FileStorage?topic=FileStorage-managingstorage has been updated. JIRA: https://jira.softlayer.local/browse/DOCS-5514
Is it possible that we can specify that these services have a 24 hours reclaim wait period when "immediately" cancelled? Our customers seem to have trouble finding this information in the docs. This info should be true for block and storage devices.
1) Once devices are canceled, there will be a 24 hour reclaim wait period, then then device data will be destroyed per
2) You will still see the services in the customer portal after cancellation - once the 24 period has expired, they will be removed from the portal.
Regards,
Gary S. ACS-Storage Support Engineer IBM Cloud Support