Lauren-Fulcher
commented
1 year ago Hi @delia-rusu , I'll investigate this issue soon with a SME, thanks!
Closed delia-rusu closed 1 year ago
Lauren-Fulcher
commented
1 year ago Hi @delia-rusu , I'll investigate this issue soon with a SME, thanks!
dprosper
commented
1 year ago Lauren-Fulcher
commented
1 year ago
Detailed issue description
Topic (URL) with incorrect info: --- https://cloud.ibm.com/docs/cloud-infrastructure?topic=cloud-infrastructure-ibm-cloud-ip-ranges
What needs to be fixed: --- We submitted feedback to the IBM Cloud page on IP ranges because the WSUS server IP address ranges are not documented on that page.
For tok04, the BCR addresses listed are 10.3.17.0/24 10.192.0.0/16 10.201.187.0/24 wsustok0401.service.softlayer.com is 10.201.177.200 wsustok0201.service.softlayer.com is 10.3.65.50 wsustok0501.service.softlayer.com is 10.201.193.200
We'd like to confirm that the WSUS servers should be included, and if so, they should be added.
--
Additional details
We got customer feedback that the WSUS server IP range is not documented specific enough for a customer who only wants to open the bare minimum IP ranges in their firewall. Customers can find their WSUS server in the Windows registry by looking for the registry key documented on both of these Microsoft pages https://learn.microsoft.com/en-us/windows/deployment/update/waas-wu-settings#configuring-automatic-updates-by-editing-the-registry https://learn.microsoft.com/de-de/security-updates/windowsupdateservices/21669493
We’re not sure it’s appropriate to do a “Learn More” link and point to these Microsoft pages, but we’d like to somehow address the customer feedback to help them know specifics about where their WSUS server is.
We'd like to be able to tell customers with a firewall that they need to allow their Windows VSI access to WSUS, but we're having trouble knowing where to point them in IBM Cloud documentation.