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ibm-cloud-docs / get-support

Documentation repository for get-support
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Basic, Advanced, and Premium support plans #15

Closed john-d-burke closed 3 months ago

john-d-burke commented 3 months ago

https://cloud.ibm.com/docs/get-support?topic=get-support-support-plans

NOTE that the AVAILABILITY row in the page says BASIC SUPPORT only allows CASES, not chat or phone like Advanced & Premium do.

But Phone and Chat support are STILL AVAILABLE FOR BASIC SUPPORT until August 5, It will only be starting August 5 that this will be correct. Until then, Basic support customers can still use phone & chat. But reading the above page wouldn't tell anyone that.

KentHall2018 commented 3 months ago

i updated the docs to reflect this