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ibm-cloud-docs / log-analysis

Documentation repository for log-analysis
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logDNA UI doesn't show reail time of logging #43

Closed jitianzhi closed 1 year ago

jitianzhi commented 1 year ago

For example, I see the log time in raw date is "time":"2023-06-10T11:51:43.155769538Z" but on the logDNA UI view, it's "Jun 12 11:09:16 "

and, I can see the message duplicated in the logDNA UI view. image

lopezdsr commented 1 year ago

Thank you very much for your question.

By design, the timestamp that is indicated in the UI corresponds to the time the log line is sent to the Logging system.

Regarding the duplicate entry, please, could you open a support ticket to report it?

jitianzhi commented 1 year ago

Hi @lopezdsr , Thank you for your answer!

  1. but why it delays so long time, in the example, it's 2 days delay
  2. Could you please share the link to open a support ticket? thanks again!
jitianzhi commented 1 year ago

So it's an issue from logDNA agent side, right?