region_a.order_granules() ，An error occurred when entering the NASA earthdata account and password

icesat2py / icepyx

Python tools for obtaining and working with ICESat-2 data

https://icepyx.readthedocs.io/en/latest/

BSD 3-Clause "New" or "Revised" License

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region_a.order_granules() ，An error occurred when entering the NASA earthdata account and password #630

Open gaozsi opened 1 week ago

gaozsi commented 1 week ago

微信截图_20241101113511 微信截图_20241101113531

mfisher87 commented 1 week ago

Can you provide the entire URL shown in the HTTPError as text? It's cut off in your image, and if it wasn't cut off, we wouldn't be able to copy-and-paste that URL.

It looks to me like the correct people to contact about this issue is NSIDC support (nsidc@nsidc.org). The EGI server is rejecting your query because it is configured to reject queries over a certain length. If the query itself is valid, the only place to fix that is on their end.

JessicaS11 commented 1 week ago

To add to @mfisher87's response, the full URL (as text) will make it easier for us to figure this out with you. Based on what I can see of it, it's possible the polygon may contain too many vertices (@mikala-nsidc, what's the limit on number of vertices the subsetter will accept?).