Open ltraveler opened 1 year ago
@ltraveler could you send your validation log file (Settings page>Export validation logs) to info@idena.io
could you please clarify what is auto-translate function?
auto-translate function?
@ltraveler could you send your validation log file (Settings page>Export validation logs) to info@idena.io
I have sent the log file
A short session is limited by time, and something produces a weird reaction that causes the application to ask for an account password after clicking the submit button in the short session. This produces a suspended status because the user doesn't have enough time to enter the password. So far, we have a list of facts that are somehow related to this problem:
Because time in the short session is critical, would it be possible for that part of the ceremony to keep the app authorized even if the page is reloaded or the connection is broken? I think that would be an acceptable solution. For now, in most cases, the user's account becomes suspended.