joshwouden commented 9 years ago

From @jcoyle on July 9, 2014 14:42

Feature Details

Description: The feedback and live chat buttons on the right side of the site tend to block things on smaller devices, notably the iPad. This has brought about a consistent stream of feedback complaining about the feedback itself. It would be nice to some alternative display of this information on a different resolution. Would require design.

Benefit: These tabs stop being in the way.

Expected Interaction: Feedback still on the site, but not blocking functionality.

Screenshots Taken from an iPad.

Related

4120, #4329

cc: @MattEvans1

Copied from original issue: ifit/ifit#4777

joshwouden commented 9 years ago

I second this. Persistent buttons like this (which we have 2 of) can be annoying to some users. Perhaps less obtrusive links somewhere on the page (in the Menu maybe?) might work as well. I find it ironic that users are using our feedback button to give us feedback about how they don't like the feedback button :)

joshwouden commented 9 years ago

From @josephwarrick on July 31, 2014 21:38

"Whenever I try and access he reschedule button I accidentally pull up the and feedback side tab...it's very annoying."

"Feedback tab is blocking date selection"

"The feedback is always covering the calendar when I need to schedule a program, so I can't go to next month...please get the feedback tag out of the way"

"Loose these tabs. They interfere with access to function such as schedule calendar on my tablet."

"[...] This feedback dialog has a fixed location and gets covered by the on-screen keyboard [...]"

"Hi. Can you move the the feedback bar? It's in the way of my work out stats. [...]"

"Remove the feedback tab"

"Please move the feedback button toward the bottom of the screen. I often hit it mistakenly when I try to hit the map view. [...]"

"all these tabs are a nuisance , making it difficult to maneuver through the set up , and sign in process ."

"Don't like the in your face 'Feedback' symbol.. Please remove to a location that doesn't block information fields, thanks!!"