[BUG]: Does not receive any email confirmation instruction to change the password.

[Shawn-3604]

Is there an existing issue for this?

• [X] I have searched the existing issues

Current Behavior

Forgot Password

When the user want to change their password for their existing account for the system, the system will send a email confirmation instruction.

However, the email had not receive and an error page is pop up.

Expected Behavior

System will send a confirmation email to the actor to complete the process.

Steps To Reproduce

1. The actor clicks on the ‘Forgot your password?’ button.
2. The system will redirect the users to a new page to fill in their email.
3. The actor will fill in the email.
4. The actor clicks on the ‘Send me reset password instructions’ button.

Environment

- OS: macOS Ventura 13.4
- Node: 18.6.0
- npm: 9.5.1

Criteria for Completion

When the user clicks on the "Send me reset password instructions" button, the system should send an email confirmation instruction to the user to complete the process

Anything else?

No response

Code of Conduct

• [X] I've read the Code of Conduct and understand my responsibilities as a member of the if-me community

[julianguyen]

Thanks for reporting this! Taking a look!

[julianguyen]

@Shawn-3604 The issue has been resolved! There was an update that had to be made in our Sendgrid dashboard! Can you re-test and let me know if you're still facing issues? Thanks!