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iftechfoundation / ifdb-suggestion-tracker

Bugs and feature requests for a future IFDB update
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There should be a way to mark Akismet-flagged comments as non-spam #370

Closed dfabulich closed 1 year ago

dfabulich commented 1 year ago

We had a user recently where Akismet was flagging every single one of a user's comments as spam, even short, obviously harmless messages containing no HTTP links.

I was able to manually resubmit the comment to Akismet as non-spam ("ham"), and that seems to have fixed that one user, but this could easily happen again.

It would be nice to have a clickable link that moderators could use to submit a non-spam comment to Akismet.

dfabulich commented 1 year ago

For the record, here's how I did it by hand.

In a local Docker dev environment with full data, I edited comment.php. I edited the call to setCommentAuthorURL to use https://ifdb.org instead of get_root_url() which would normally point to localhost:8080 in the dev environment, and I went and grabbed the localAkismetKey() from local-credentials.php in production.

Then, using the admin tools, I impersonated the flagged user and made an innocent comment as them. I saw in my logs that we were going to email moderators about the spam.

So, before the call to isCommentSpam(), I added a line, $ak->submitHam(); and then deleted and resubmitted the comment. After I did that, the comment sailed through without being flagged as spam.

I think this fixed that user's account, and it'd be cool to make this a feature that any moderator could use.

dfabulich commented 1 year ago

It turned out that this didn't fix the user's account. We have no evidence that Akismet incorporated our feedback at all. This probably isn't worth doing.