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igdmapps / igdm-pro-release

Release files for https://pro.igdm.me
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Auto welcome to new followers #76

Open t4coaching opened 2 months ago

t4coaching commented 2 months ago

Auto welcome to new followers not working guys?

I definitely have it set up correctly and the app is open and running whether the laptop is on or off.

Been trying it for 2 days now and not one message has been sent.

my account is @trans4ormcoaching

Many thanks

Dave

t4coaching commented 2 months ago

PS it's a brand new Samsung laptop on windows 11 on Chrome

ifedapoolarewaju commented 2 months ago

Hi @t4coaching , sorry to hear that you are facing challenges with using this feature.

t4coaching commented 2 months ago

Yes the IGdm Pro app is saved to my task bar and open. Please just clarify what open/running actually means

I've had 30 new followers in the last 24 hours so prob 50 total since I set up IGdm pro

Thanks

ifedapoolarewaju commented 2 months ago

Yes the IGdm Pro app is saved to my task bar and open. Please just clarify what open/running actually means

Sure, keeping it open just means that the app window is not closed, but is instead minimised. By minimise, I mean the button on the extreme left as in the image below

image

ifedapoolarewaju commented 2 months ago

Are you currently on free trial, or do you have an active IGdm Pro License? Of course it should work while you're on free trial, but I'm just asking to get more clarity on how to investigate

t4coaching commented 2 months ago

free atm

t4coaching commented 2 months ago

Yeah I have in minimised all the time. I've just set it to run as admin and it's sent a message

ifedapoolarewaju commented 2 months ago

Hmm ... so now it's working for you?

t4coaching commented 2 months ago

It's sent one message yes i'll keep an eye

ifedapoolarewaju commented 2 months ago

Yes please let me know how this progresses.

t4coaching commented 2 months ago

It's working now. The fix was that I had to search the app from the taskbar and right-click the app icon. Then there is an option to 'run as administrator'. As soon as that's been selected, a notification pops up that the new follower automated welcome message is active.

t4coaching commented 2 months ago

It's sketchy again now. It's only sent 1 more message and it sent it twice to the same person? If the app is left running and I close the lid on the laptop wih it minimised and still running it should still work right? The laptop doesn't need to be open 24/7 for it to work?

t4coaching commented 2 months ago

and now sent one to an older follower

ifedapoolarewaju commented 2 months ago

If the app is left running and I close the lid on the laptop wih it minimised and still running it should still work right? The laptop doesn't need to be open 24/7 for it to work?

It depends on if your laptop goes to sleep when you close the lid. If your laptop doesn't go to sleep, and continues to have internet connection, it should work. To be sure, you could leave it open instead, however, if you are certain your laptop does not go to sleep when you close the lid, you can close it.

ifedapoolarewaju commented 2 months ago

and now sent one to an older follower

This is unusual, has it missed out on some followers now? I mean have you gotten new followers where it didn't send to them since it started working?

t4coaching commented 2 months ago

Don't think so, but it's messaged two old followers

t4coaching commented 2 months ago

I've also got friends to unfollow and re-follow and it doesn't count them as new followers or message them.

ifedapoolarewaju commented 2 months ago

In the setting, how long is the period you set for it to send followers messages? 30 minutes?

t4coaching commented 2 months ago

yes I did 30 mins just to test it as quickly as possible

ifedapoolarewaju commented 2 months ago

Ok, so in order to test it when your friends unfollow you, you need to relaunch the app (close it this time, and then open it again), then have them follow you again, and wait 30 minutes. It ought to send the message in that case.

Otherwise, the app won't know that those users had previously unfollowed you.

t4coaching commented 2 months ago

Hi again guys.

11 new followers again since my last post yesterday, and it's now not working again at all. No new messages sent to any new followers.

Any ideas?

Thanks

ifedapoolarewaju commented 2 months ago

Hi @t4coaching I'm trying to investigate what's happening for your case specifically because it seems unusual.

Could you please re-start the IGdm Pro app, and send post a message here immediately after you do? That way I can use that time as a starting point to investigate log analytics on my end.

t4coaching commented 2 months ago

Done at 11.27 am and the conformation pop up appeared to stating that the message is active

ifedapoolarewaju commented 2 months ago

Thank you. I'll investigate and share my findings.

Thank you for your patience.

t4coaching commented 2 months ago

Thanks so much

ifedapoolarewaju commented 2 months ago

hi @t4coaching so I'm noticing the actual problem is that when the app tries to send a message, it fails. Are you able to send a message using the IGdm Pro app? So like if you try to send the message to one of your new followers manually using the IGdm Pro app, what happens?

Also, it seems whenever you launch the app, it launches multiple windows at once? This may be the reason messages are failing to send, so could you try avoiding this by only double-clicking the app icon once when you want to launch it?

t4coaching commented 2 months ago

I have noticed the multiple windows yes. It does it sometimes with a single click. I only really ever have one open as I close the others if it happens so there is usually just one running in the background when the laptop is closed. I have just sent test messages to my wife and daughter and nothing will send. It was working fine with manual messaging when I first downloaded it though so that's a new issue. The unsent messages have a clock icon as opposed to a tick.

ifedapoolarewaju commented 2 months ago

I have just sent test messages to my wife and daughter and nothing will send

Yes, this is the issue that to auto-message is also facing in the background, and I suspect it's due to the multiple windows launching. Even though you close one of them afterwards, I think it may already have had some undesirable side effect at that point.

I'm trying to see if I can roll out an update that prevents it from launching multiple windows, but if you could try avoiding it, that may help. Perhaps launch it with a "right click", or any other option that may be available on your machine.

t4coaching commented 2 months ago

Yes it will launch with a right click from the minimised state. Any further updates?

ifedapoolarewaju commented 1 month ago

Hello, apologies for the late update on this.

A new version (v3.3.5) has been released that fixes this problem by automatically detecting when the messages stop sending, and it restarts the app by itself.

t4coaching commented 1 month ago

Unfortunately iG messaged me and threatened me with my account being closed if I continued to use the new follower software

On Mon, 5 Aug 2024, 08:11 Ifedapo .A. Olarewaju, @.***> wrote:

Hello, apologies for the late update on this.

A new version (v3.3.5) has been released that fixes this problem by automatically detecting when the messages stop sending, and it restarts the app by itself.

— Reply to this email directly, view it on GitHub https://github.com/igdmapps/igdm-pro-release/issues/76#issuecomment-2268336670, or unsubscribe https://github.com/notifications/unsubscribe-auth/BJ7A7UF2B4HDY6OYLBTDCT3ZP4QR7AVCNFSM6AAAAABLEM52YSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENRYGMZTMNRXGA . You are receiving this because you were mentioned.Message ID: @.***>

ifedapoolarewaju commented 1 month ago

sorry to hear about this @t4coaching.

I can understand if you choose to discontinue your usage of the IGdm Pro app. However, I have recently released a new version v3.3.6 that reduces the chances of you receiving these warnings. This is just an FYI, if you are still looking to give it a try, it's available for download on the website

t4coaching commented 1 month ago

I'll try it again

On Tue, 13 Aug 2024, 16:27 Ifedapo .A. Olarewaju, @.***> wrote:

sorry to hear about this @t4coaching https://github.com/t4coaching.

I can understand if you choose to discontinue your usage of the IGdm Pro app. However, I have recently released a new version v3.3.6 that reduces the chances of you receiving these warnings. This is just an FYI, if you are still looking to give it a try, it's available for download on the website https://pro.igdm.me

— Reply to this email directly, view it on GitHub https://github.com/igdmapps/igdm-pro-release/issues/76#issuecomment-2286531911, or unsubscribe https://github.com/notifications/unsubscribe-auth/BJ7A7UH6GRW2D74RCMQ2NXLZRIQV7AVCNFSM6AAAAABLEM52YSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBWGUZTCOJRGE . You are receiving this because you were mentioned.Message ID: @.***>