Hang when opening app - Githubissues

iglance / iGlance

Free system monitor for OSX and macOS. See all system information at a glance in the menu bar.

https://iglance.github.io

GNU General Public License v3.0

2.43k stars 123 forks source link

Hang when opening app #187

Open yam-liu opened 4 years ago

yam-liu commented 4 years ago

Describe the bug🐛 can not open, it hangs. No Dock icon bounces. After a few seconds (maybe 10), it show on menubar, window show too, but just hangs, data not update. Colorful cursor spinning. No any permissions request.

To Reproduce just open it on my macOS.

Expected behavior Open and update data in menu bar

Screenshots (Optional)

Desktop (please complete the following information):

macOS Version: 10.15.5
Version of the app: 2.0.8

Log Please activate Advanced Logging in the settings, restart the app and perform the steps to reproduce the bug.
cannot open app, where is it?

After the bug occurred, please open the iGlance window and in the app menu at the top left of the menu bar click on Diagnostics > Save Logfile.... Save the logfile somewhere and upload it here by dragging the file into the textfield. *

D0miH commented 4 years ago

Hey @ooopscc, I cannot reproduce this bug. Could you try to launch the app with wifi disabled? Sometimes the app behaves strange when the wifi connection is slow.

You can find the log files under '~/Library/Logs/iGlance'. If there are any log files you can upload them here. This would help me to further investigate the issue.

yam-liu commented 4 years ago

Confirmed. It works when Wi-Fi disabled. That's weird.

D0miH commented 4 years ago

Glad the issue was resolved. I am not quite sure why this happens and I don't know how to investigate this issue. One possibility is that somehow Sparkle is causing this issue while trying to check for a new version. But I am not sure about this theory. If anyone has some further info why this could be happening feel free to share here.

jstudioo commented 4 years ago

Confirmed. It works when Wi-Fi disabled. That's weird.

me too, on Mojave

D0miH commented 4 years ago

I just noticed that this also happens for other apps. For me Microsoft Word is also not opening when having a really slow internet connection. Nevertheless I will leave this issue open. Maybe others have additional information on how we could fix this.

sudhirkhanger commented 3 years ago

Happened to me and workaround was to disable wifi. I am on Big Sur.