Add new offline setting: redirect to chat room

igniterealtime / openfire-fastpath-plugin

Adds support for managed queued chat requests, such as a support team might use

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Add new offline setting: redirect to chat room #51

Closed guusdk closed 3 years ago

guusdk commented 3 years ago

When a queue is closed, FastPath offers fallback functionality, as configured by the 'offline settings'. Currently supported are:

show email form
redirect to webpage

A new option should be added: join chat room.

This feature does suggest that the public client supports chat rooms. As the existing 'agent chat' under water is also a MUC, this does seem achievable.